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Abbey D.

Executive Director, Boeing Digital Services

Boeing•Englewood, Colorado, United States

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Experience25+ Years
LevelExecutive Management

Executive Overview

Dynamic, customer-centric, and solution-focused executive, offering an impressive record of success. Excels at leading global teams, defining strategy, developing structures, and instituting processes and tools that steer full project lifecycle from ideation to on-time delivery. Seen as a valued and trusted advisor who delivers on commitments. Demonstrated talent to build, mentor, develop and lead high-performance teams, creating a collaborative culture that values individual skills, inspires confidence, and empowers members to deliver exceptional results.

Career Timeline

Professional employment history
  • BoeingCurrent
    2011–Present· 15 yrs 9 mos
    • Executive Director, Technology Operations, Customer Services and SupportCurrent
      Feb 2025–Present
    • Executive Director, Customer Experience
      Feb 2025–Present
    • Executive Director, Head of Application Development
      Sep 2023–Mar 2025
    • Executive Director, Flight Operations Software Development
      Feb 2022–Sep 2023
    • Director, Delivery Solutions & Customer Care
      Feb 2016–Feb 2022
    • Director, Customer Solutions Implementation
      2014–Feb 2016
    • Senior Manager - Integration & Program Management
      2011–2014
  • Jeppesen, a Boeing Company
    Aug 2006–2012· 5 yrs 5 mos
    • Senior Manager, Professional Services, Integration & Program Management
      2011–2012
    • Manager, Certified Systems - Avionics Integration Services
      2008–2011
    • Senior Program Manager
      Aug 2006–Dec 2008
  • Horizon Software Systems
    Aug 2003–2006· 2 yrs 5 mos
    • Product Manager, QA Analyst & Lead
      Aug 2003–2006
  • Various Companies
    2003–Aug 2003· 7 mos
    • Contractor eSpecialist, Web Developer
      2003–Aug 2003
  • GG Consulting
    2001–Dec 2002· 1 yr 11 mos
    • Technical Deployment Specialist, Solution Training
      2001–Dec 2002

Education

Post Graduate

Applied Information Technology

Information Technology Institute, Canada

Executive Relationship Map

Reports To
Abbey D.
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Change ManagementProject ManagementAgile MethodologiesScrumLeadershipSoftware DocumentationVendor ManagementSDLCPMPPMOProgram ManagementRUPRequirements AnalysisSystem DeploymentBusiness RequirementsBoeing PMBPIntegrationMS ProjectSystems EngineeringDO-178B