Adam Dredge

Adam Dredge

Chief Operating Officer, Group Operations at Westpac

WestpacSydney, New South Wales, Australia

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Experience15+ Years
LevelCXO

Executive Overview

A competent and result orientated business professional with expertise in Business Improvement, Strategy and leadership. Add value to an organisation by building, leading and managing a resourceful team, collating and analysing data, enhancing customer experience and identifying and implementing ideas aimed at improving business performance. Have a solid background in Project Management, Stakeholder Management, People Management, Scheduling and Forecasting Methodologies with proven ability of coordinating multiple processes in an organisation, ensuring a high level of performance and improvements to existing processes. Proficient in utilising workforce management software and resource planning tools and has unique ability of developing solutions to business related problems as well as identifying and maximising business opportunities.

Career Timeline

Professional employment history
  • WestpacCurrent
    Feb 2019–Present· 7 yrs 7 mos
    • Chief Operating Officer, Group OperationsCurrent
      Oct 2023–Present
    • Head of Business Performance
      Oct 2020–Oct 2023
    • Senior Manager, Service Optimisation
      Feb 2019–Oct 2020
  • 2011–Feb 2019· 8 yrs 1 mo
    • National Manager, Customer Relations
      Dec 2017–Feb 2019
    • Manager, Business Improvement
      Jun 2016–Dec 2017
    • Manager, Workforce Management
      Dec 2014–Aug 2016
    • Manager, Superannuation & Investments
      Sep 2013–Dec 2014
    • Service Coach, Customer Relations
      2011–Aug 2013

Education

Lean Silver Belt

AGSM @ UNSW Business School

Diploma of Financial Planning

Kaplan Professional

Bachelor of business

Accounting and Finance

QUT (Queensland University of Technology)

Executive Relationship Map

Reports To
Adam Dredge
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

15 of 15 skills
Change ManagementBusiness Relationship ManagementWealth ManagementSuperannuationRelationship ManagementTeam LeadershipCustomer ExperienceBusiness Process ImprovementBusiness AnalysisStakeholder ManagementStrategic PlanningFinancial ServicesTeam ManagementBankingForecasting