Adam Dredge
Chief Operating Officer, Group Operations at Westpac
Westpac•Sydney, New South Wales, Australia
View LinkedIn ProfileExecutive Overview
A competent and result orientated business professional with expertise in Business Improvement, Strategy and leadership. Add value to an organisation by building, leading and managing a resourceful team, collating and analysing data, enhancing customer experience and identifying and implementing ideas aimed at improving business performance. Have a solid background in Project Management, Stakeholder Management, People Management, Scheduling and Forecasting Methodologies with proven ability of coordinating multiple processes in an organisation, ensuring a high level of performance and improvements to existing processes. Proficient in utilising workforce management software and resource planning tools and has unique ability of developing solutions to business related problems as well as identifying and maximising business opportunities.
Career Timeline
- WestpacCurrentFeb 2019–Present· 7 yrs 7 mos
- Chief Operating Officer, Group OperationsCurrentOct 2023–Present
- Head of Business PerformanceOct 2020–Oct 2023
- Senior Manager, Service OptimisationFeb 2019–Oct 2020
- 2011–Feb 2019· 8 yrs 1 mo
- National Manager, Customer RelationsDec 2017–Feb 2019
- Manager, Business ImprovementJun 2016–Dec 2017
- Manager, Workforce ManagementDec 2014–Aug 2016
- Manager, Superannuation & InvestmentsSep 2013–Dec 2014
- Service Coach, Customer Relations2011–Aug 2013
Education
Lean Silver Belt
AGSM @ UNSW Business SchoolDiploma of Financial Planning
Kaplan ProfessionalBachelor of business
Accounting and Finance
QUT (Queensland University of Technology)