Executive Overview
Versatile and accomplished senior banking professional with rich experience across operational risk, banking operations and IT, AML/CDD, leasing business, transaction banking (including international trade), financial institution business, retail banking and process re-engineering. Six Sigma black belt qualified financial services change management expert with hands-on skills in driving organisational transformation to support global shared services delivery model. Creates Key Performance Indicators (KPIs) for performance monitoring and quality measurement purposes while monitoring achievement on a periodic basis. Expert in developing internal governance framework and risk and control processes while managing all operational risk and regulatory related activities. Drives business by delivering high-quality solutions, deploying effective technologies and anticipating needs, while ensuring flawless execution of operations. Meticulous in implementing overall strategy and business plan of the division and assuming accountability for providing operational support to all business areas. Also specialised in International Trade AML and is part of the team who is re-drafting the Wolfsberg Trade Finance (AML/CDD) 2011 Principles Paper
Career Timeline
- Standard CharteredCurrentMay 2010–Present· 16 yrs 5 mos
- Chief Operational Risk OfficerCurrentApr 2014–Present
- Regional Head of Consumer Bank Operational Risk (CBOR) – Africa2014–Apr 2014
- Head of Consumer Bank Operational RiskMay 2010–Dec 2013
- Sep 2008–May 2010· 1 yr 8 mos
- Chief Executive OfficerSep 2008–May 2010
- Mar 2007–Sep 2008· 1 yr 6 mos
- Group Head of Operations and TechnologyMar 2007–Sep 2008
- 2001–Feb 2007· 6 yrs 1 mo
- Head of Operational ExcellenceNov 2006–Feb 2007
- Chief Operations OfficerJul 2004–Nov 2006
- Head of Financial InstitutionsNov 2003–Jun 2004
- Head of Corporate Service Delivery (Corporate Operations)2001–Nov 2003
- Mar 1995–Dec 2000· 5 yrs 9 mos
- Head of International Network Services (Transaction Banking)Dec 1998–Dec 2000
- Manager, Global Trade FinanceMar 1995–Dec 1998