Alexa M.
Operations Leader | Qualitative Strategist | Storytelling Nerd | Non-Profit Curling Club VP | Professional question-asker helping enterprise leaders turn what people mean into what businesses do
Travelers•Hartford County, CT
View LinkedIn ProfileExecutive Overview
Community-rooted operations and insights leader with 15+ years of experience building high-preforming teams, managing complex operations and translating audience insights into strategies that drive engagement and growth. Proven track record of standing up organizations from scratch, delivering measurable financial results and earning the trust of stakeholders across businesses and community sectors. I am natural connector and curious listener who is equally comfortable thinking at a strategic level while working through the details to make that strategy tangible and actionable.
Career Timeline
- TravelersCurrentJul 2020–Present· 6 yrs 2 mos
- Managing Director, Research Operations, Enterprise Market ResearchCurrentApr 2024–Present
- Managing Director, Qualitative Research Operations, Enterprise Market ResearchApr 2024–Present
- Manager, Qualitative Research Operations - Enterprise Market ResearchMar 2022–Apr 2024
- Sr. Analyst, Insight Operations - Enterprise Market ResearchJul 2020–Mar 2022
- Apr 2016–Jul 2020· 4 yrs 3 mos
- Senior Qualitative ManagerApr 2016–Jul 2020
- Aug 2012–Apr 2016· 3 yrs 8 mos
- Qualitative StrategistMar 2014–Sep 2015
- Senior Qualitative StrategistSep 2012–Apr 2016
- Qualitative AnalystAug 2012–Feb 2014
- Aug 2010–May 2012· 1 yr 9 mos
- Teaching AssociateAug 2011–May 2012
- ResearcherAug 2010–May 2012
- Graduate Instructional AssistantAug 2010–May 2012
- Jul 2009–Jun 2011· 1 yr 11 mos
- Research AssistantJul 2009–Jun 2011
Education
Master of Arts (M.A.)
Sociology
San Diego State University
Bachelor of Arts (B.A.)
Sociology
Seattle Pacific University