Executive Overview
* Board level executive with strong track record across diverse functional areas * Known for fast delivery of ambitious results in a wide range of business situations * Skilled in delivering large scale, complex, high profile projects, with multiple unknown variables, diverse stakeholders and significant customer, organisational and reputational impact, * Brings a strength of leadership, ability to galvanise and maintain the required organisational change and a relentless focus which ensures achievement of the required outcomes. * Ability to design and implement mid-term strategies, visions and change management programmes, involving up to 20,000 people across the UK, adapting the skill base and resources, negotiating and working with a wide range of stakeholders at all levels, and driving improved sustained business performance and a customer focussed approach.
Career Timeline
- StellantisCurrentFeb 2019–Present· 7 yrs 7 mos
- Chief Parts and Services OfficerCurrentJun 2025–Present
- Chief Parts and Services Officer, GlobalFeb 2025–Jun 2025
- Senior Vice President Global Circular EconomyJun 2022–Feb 2025
- UK Group Managing Director and Senior Vice PresidentFeb 2019–Jun 2022
- 2022–Dec 2023· 1 yr 11 mos
- President, Society of Motor Manufacturers and Traders (SMMT)2022–Dec 2023
- Jul 2016–Feb 2019· 2 yrs 7 mos
- Managing Director, Volkswagen UKJul 2016–Feb 2019
- Jun 2012–Jul 2016· 4 yrs 1 mo
- Group Aftersales and Customer Quality DirectorJun 2014–Jul 2016
- Customer Quality DirectorJun 2012–Jun 2014
- Apr 2011–Jun 2012· 1 yr 2 mos
- Director, SalesApr 2011–Jun 2012
- Apr 2010–Apr 2011· 1 yr
- Head of Contact StrategyApr 2010–Apr 2011
- Feb 2000–Apr 2010· 10 yrs 2 mos
- Head of Aftersales and Customer ServicesApr 2007–Apr 2010
- Finance Director for Volkswagen BrandApr 2004–Jun 2007
- Customer Services and Retailer Support ManagerFeb 2000–Mar 2004
Education
Leadership & Entrepreneurial Executive Programme
London Business SchoolLeading digital transformation and innovation
INSEADStrategy: Building and Sustaining Competitive Advantage
Harvard Business School Executive EducationGroup Strategy
Hult Ashridge Executive EducationChartered Manager
Chartered Institute of Management
Wadenhoe ConsultancyCTA now lapsed
Taxation
Chartered Institute of TaxationQualified Chartered Certified Accountant
Accountancy
Chartered Institute of Certified AccountantsAccredited Career Coaching
Career Coaching
Institute of Leadership and Management