Amanda Charlton
Executive Leader | Driving Customer and Operational Excellence, Strategic Growth and Organisational Efficiency
Westpac•Australia
View LinkedIn ProfileExecutive Overview
Amanda is a strategic and results-oriented leader who specialises in strategic design, transformation management, sales and operational excellence. She has been supporting excellence and innovation in the financial services industry for over 20 years and is known for seeking out and delivering on opportunities to build simpler, better ways of doing things. She has demonstrated success leading cross-functional teams 220+, delivering change with budgets $40m via waterfall and agile methodologies and navigating complex regulatory landscapes. With a focus on delivering exceptional customer and people experiences she seeks to understand and consistently improve customer experiences and create a better day at work and exceptional careers for her team. Amanda has a Masters of Business Administration (MBA) from Macquarie Graduate School of Management, a Chartered Accounting Qualification from the Institute of Chartered Accountants and a Bachelor of Commerce (Accounting) Degree from Macquarie University.
Career Timeline
- WestpacCurrentNov 2024–Present· 1 yr 10 mos
- Chief Operating Officer, Business LendingCurrentNov 2024–Present
- Oct 2016–Jul 2024· 7 yrs 9 mos
- Executive Manager, Business Banking Client ServicesSep 2020–Jul 2024
- General Manager, Business Development, Risk & Operations (Acting)Sep 2019–2020
- Head of Regional Business Banking (Acting)2018–Dec 2018
- Executive Manager, TransformationOct 2016–Sep 2020
- Apr 2010–Oct 2016· 6 yrs 6 mos
- Executive Manager, Strategy2015–Oct 2016
- Executive Manager, Business Design and Implementation CommInsure Claims Transformation ProjectMar 2012–2015
- Executive Manager, Office of the Managing DirectorApr 2010–Mar 2012
- Sep 2008–May 2010· 1 yr 8 mos
- Manager, Wealth Management Strategy and DevelopmentSep 2008–May 2010
- Oct 2005–Oct 2006· 1 yr
- Product Controller - Structured NotesOct 2005–Oct 2006
- Feb 2002–Sep 2008· 6 yrs 7 mos
- Business Development Service InnovationJun 2007–Sep 2008
- Business Strategy and Development Senior ConsultantOct 2006–Jun 2007
- Corporate Tax Senior ConsultantFeb 2002–Oct 2006
Education
Chartered Accounting
Accounting
Institute of Chartered Accountants in AustraliaMasters of Business Administration
General Management
Macquarie University - Graduate School of BusinessBachelor of Commerce (BCom)
Accounting and Finance
Macquarie University