Anandarup Basu

Technology is no longer a support function - it is a strategic growth engine. Over the last 26+ years, I have partnered with business leaders to transform technology into a catalyst for growth, resilience, customer experience, and competitive advantage across global enterprises. My journey spans FMCG, Consumer Goods, Manufacturing, Consumer Durables, Food & Beverage, and multinational organizations where I have led enterprise-wide transformation initiatives, modernized technology ecosystems, built high-performing teams, and delivered measurable business outcomes across APAC, EMEA, and North America. I have been privileged to lead multi-million-dollar technology portfolios supporting more than 20,000 users across 90+ locations while driving AI-led innovation, cloud modernization, cybersecurity programs, smart manufacturing, enterprise applications, and digital customer experience initiatives. My leadership philosophy is simple: align technology with business priorities, build future-ready capabilities, and create organizations that can continuously adapt and innovate. ➤ KEY ACHIEVEMENTS ·        Led enterprise operations supporting 20,000+ users across APAC, EMEA and North America. ·        Managed technology ecosystems across 90+ locations with multi-million-dollar budgets. ·        Delivered AI-enabled customer service transformation driving sustained NPS above 90. ·        Enabled Industry 4.0 programs that improved manufacturing efficiency and operational reliability. ·        Generated approximately $8M in global savings through strategic transformation initiatives. ·        Directed cross-functional organizations comprising 100+ professionals and global stakeholder ecosystems. ·        Executed large-scale cloud modernization and analytics transformation programs across multinational businesses. ✎ ABOUT ME I believe technology leaders create value when they combine strategic thinking, operational excellence, innovation, and people leadership to build organizations that are ready for tomorrow. 📧 anandarupbasu@gmail.com | Gurugram, India