Avishek Chattopadhyay

My experience having worked in SAP consulting, anchoring ERP implementation projects then leading large complex multi country BPO/KPO operations and now working on proactive digitization of operations across industries using automation products is helping me with a broader perspective as our industry goes through a rapid change – unprecedented in scale, complexity & speed. Responsible for Global operations, transition, transformation, P&L management, new solution build and ensuring value delivery to clients across multiple industry verticals. - Strong track record of setting up greenfield business services operations – from incorporation to achieving scale with a sharp focus on value delivery to clients - Worked in an advisory role designing 3-5 year road map for his clients translating into a Target Operating Model that would optimize both the process & technology landscape - Extensive experience in managing strategic, operational and organizational changes, gained working in international teams across U.S, ANZ & India - Implemented performance benchmarks & process improvement frameworks across multiple engagements apart from Institutionalizing employee driven process improvement culture Specialties: Strategy, change management, turnaround, process improvement, operational restructuring, managed services