Cathinka Wahlstrom

Cathinka Wahlstrom

Chief Commercial Officer and Member of the Executive Committee, BNY | Growth & Transformation | Client Experience Obsessed | Intersection of Business & Technology | Banking & Private Equity

BNY

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Experience32+ Years
LevelCXO

Executive Overview

Known for her unwavering focus on cultivating client relationships and building growth-oriented businesses and teams, Cathinka is BNY’s Chief Commercial Officer and member of the Executive Committee. She leads the bank’s Global Client Management team and, in close partnership with the firm's business heads, she is responsible for coordinating and maximizing the contributions of sales and relationship management teams across the company. Prior to BNY, Cathinka served as President and Chief Commercial Officer at Alight (ALIT). In this role, she was responsible for setting the vision and strategy for business expansion, as well as overall client relationship management, leading all aspects of Alight’s commercial organization, including C-suite relationships, strategic and key accounts, sales & marketing, solutions & innovation, and channels & partnerships. She was a key member of the team that took Alight public in July 2021, including rebranding the company, transforming the commercial organization and recording record years in new bookings, client retention and renewals. Before joining Alight, Cathinka served in various client management and commercial leadership roles throughout her more than 26-year career at Accenture, working extensively with key financial services clients throughout North America, Europe and Asia. Most recently, she was the Senior Managing Director of Accenture’s client accounts in North America, responsible for building and growing relationships with leading companies across all five industry groups (financial services, media & high tech, products, health & public service and resources) operating in the United States and Canada. Cathinka was a member of Accenture’s Global Management Committee, the primary governance group led by the CEO and responsible for setting the firm’s strategy and priorities. Before this role, Cathinka was the Senior Managing Director responsible for leading and growing the North America portion of Accenture’s $8 billion+ Financial Services P&L. Other roles included as Chairperson for Accenture’s Diamond Clients, with the objective of further strengthening the firm’s largest client relationships. She was the President of the Accenture Foundation and the Office Managing Partner of the New York region, the firm’s largest financial hub. Cathinka is on the boards of the New York City Ballet. She lives in New York City.

Career Timeline

Professional employment history
  • BNYCurrent
    May 2023–Present· 3 yrs 4 mos
    • Chief Commercial Officer, Member of the Executive CommitteeCurrent
      May 2023–Present
  • 2021–Mar 2023· 2 yrs 2 mos
    • President & Chief Commercial Officer, Alight
      2021–Mar 2023
  • 1994–2021· 27 yrs
    • Senior Managing Director, Accenture Client Accounts North America
      2020–2021
    • Senior Managing Director, Accenture Financial Services North America
      2016–2020
    • Accenture Foundation President
      2012–2016
    • Senior Managing Director, Banking & Capital Markets Client Service Group
      2012–2016
    • Diamond Client Forum Chair, Global, Cross-Industry
      2011–2015
    • Office Managing Director, Metro New York
      2007–2012
    • Diamond Client Lead
      2004–2015
    • Partner, Associate Partner, Senior Manager, Manager, Consultant – Capital Markets & Banking Industry
      1994–2004

Education

Bachelor's degree

Economics & Journalism

Indiana University of Pennsylvania

Master of Business Administration - MBA

Finance & Marketing

University of California, Davis

Executive Relationship Map

Reports To
Cathinka Wahlstrom
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

13 of 13 skills
Change ManagementLeadershipCustomer LoyaltyRevenue & Profit GrowthCustomer ExperienceDigital TransformationOrganizational DesignFinTechBusiness TransformationAcquisition IntegrationStrategyExecutive ManagementMergers