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Ciarán Coyle

Group Chief Operating Officer at Bank of Ireland

Bank of IrelandDublin City, County Dublin, Ireland

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Experience25+ Years
LevelCXO

Executive Overview

Retail Banking Managing Director with two decades of experience across P&L Leadership, Technology and Business Transformation. Proven delivery in highly regulated and complex environments in growth, restructuring and more recently merger & acquisition scenarios. Seven years’ experience operating at executive committee managing Board, Shareholder and Regulatory relationships. A continuous track record in leading organisation wide, complex change and transformation.

Career Timeline

Professional employment history
  • 2024–Present· 2 yrs 8 mos
    • Chief Operating Officer, GroupCurrent
      2024–Present
  • Sep 2005–2023· 17 yrs 4 mos
    • Managing Director - Retail Banking
      Jun 2018–2023
    • Chief Operating Officer
      Sep 2015–Jun 2018
    • Head of Banking Operations
      Sep 2014–Sep 2015
    • Head of Ulster Bank Change
      2012–Aug 2014
    • Head of Operations, Strategy & Change Management, Business Services
      2010–Dec 2011
    • Head of Cost Reduction and Redundancy Programme
      2009–Dec 2009
    • Head of Operations, Retail Banking
      2008–Dec 2008
    • Head of Change, Retail Banking
      2007–Dec 2007
    • Programme Manager, Ulster Bank & RBS Integration
      Sep 2005–Dec 2006
  • Sep 2001–Jul 2005· 3 yrs 10 mos
    • Project Manager - Internet Channel Development, Personal & Business Banking
      Sep 2001–Jul 2005

Education

Diploma in Company Direction

Institute of Directors (IoD)

Sustainability Leadership Programme

University of Cambridge

Certified Bank Director, Banking

Banking and Financial Services

IOB

Bachelor of Technology & Telecommunications

University of Limerick

Executive Relationship Map

Reports To
Ciarán Coyle
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Business IntelligenceChange ManagementLeadershipGovernanceRisk ManagementOperational RiskManagementBusiness Process ImprovementBusiness AnalysisProgram ManagementBusiness TransformationStakeholder ManagementStrategyOutsourcingFinancial ServicesBusiness StrategyProject DeliveryIntegrationBankingRetail Banking