Executive Overview
I believe great businesses are built from the inside out—by empowering teams and uniting around a shared commitment to deliver exceptional guest experiences. As President of North America at Subway, my focus is on supporting our franchisees, strengthening our operations and driving long-term, profitable growth. My career has been shaped by more than 20 years in operations, retail and customer experience—most recently as Senior EVP of Customer, Channel Experiences & Enterprise Services at Best Buy, where I led store and services teams and championed initiatives that grew engagement and loyalty among employees and customers. Throughout my career, I’ve learned that leadership is about listening, doing what you say and creating an environment where people can thrive. That’s the approach I bring to Subway every day.
Career Timeline
- SubwayCurrentAug 2025–Present· 1 yr 1 mo
- President, North America, Executive Vice PresidentCurrentAug 2025–Present
- Driven Brands Inc.Current2024–Present· 2 yrs 8 mos
- Member, Board of DirectorsCurrent2024–Present
- 2019–Aug 2025· 6 yrs 7 mos
- Sr. Executive Vice President Customer, Channel and Enterprise ServicesApr 2023–Aug 2025
- Executive Vice President, OmnichannelMay 2021–Apr 2023
- President, OperationsFeb 2020–May 2021
- SVP, Workforce Design2019–Feb 2020
- Oct 2017–Dec 2018· 1 yr 2 mos
- PresidentOct 2017–Dec 2018
- Jun 2014–Oct 2017· 3 yrs 4 mos
- Chief Operations OfficerSep 2016–Oct 2017
- Chief Operating Officer & Interim PresidentSep 2016–Jun 2017
- Vice President, OperationsJun 2014–Sep 2016
- 2005–May 2014· 9 yrs 4 mos
- Vice President, Retail Operations & ServicesFeb 2013–May 2014
- Senior Director and Operations Lead, Mobile Electronics Retail and Commercial DivisionApr 2012–Feb 2013
- Senior Director and Channel Operations LeadJun 2010–Apr 2012
- Senior Director, Retail Business OperationsOct 2008–Jun 2009
- Director, Retail Business OperationsSep 2007–Oct 2008
- Expatriate General ManagerJun 2006–Aug 2007
- General Manager2005–May 2006
- 2002–2004· 2 yrs
- District Manager2002–2004