Deeanne King
EVP and Chief Human Resources Officer at T-Mobile
T-Mobile•Bellevue, Washington, United States
View LinkedIn ProfileExperience23+ Years
LevelCXO
Career Timeline
- T-MobileCurrentApr 2020–Present· 6 yrs 5 mos
- Executive Vice President and Chief Human Resources OfficerCurrentApr 2020–Present
- 2003–Apr 2020· 17 yrs 3 mos
- Chief Human Resources OfficerAug 2018–Apr 2020
- Senior Vice President, Omni Channel Operations & Customer ExperienceAug 2017–Apr 2020
- Vice President, Customer CareFeb 2011–Apr 2020
- Director, Marketing Operations2010–2011
- Director, Staff Operations for CEO2009–2010
- Director, Customer Care2008–2009
- Director, Human Resources2003–2008
Education
Bachelor of Business Administration (BBA)
Computer and Information Sciences, General
Baylor UniversityExecutive Relationship Map
Reports To
Deeanne King
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Call Center DevelopmentIVRTelephonyCall CentersCRMCustomer ExperienceVendor ManagementCustomer ServiceTelecommunicationsCustomer RetentionProgram ManagementOutsourcingCross-functional Team LeadershipManaged ServicesContact CentersProcess ImprovementCustomer SatisfactionWorkforce ManagementWireless