Douglas G.
Fraud and Risk Management at Charles Schwab Corporation and Charles Schwab Bank
SYKES•Englewood, Colorado, United States
View LinkedIn ProfileExecutive Overview
Customer focused and experienced professional with a distinguished record of developing and managing operational excellence to drive revenue growth and profitability. Successful in building and leading multi-disciplinary teams to achieve and exceed organizational goals for industry leaders such as Western Union, Avaya, Qwest, Level 3, and UPS. Applies strong leadership, passion and communication skills to manage change and improve performance. Specific expertise in the following: • Credit Policy and Credit analysis • Contract Negotiation • Risk management experience • Fraud • Strategic Planning and Operations Analysis • Operations - Domestic and International • Collections and Credit losses • Process Improvement • Customer Service & Satisfaction • Training and Talent Development
Career Timeline
- Charles SchwabCurrentMay 2015–Present· 11 yrs 5 mos
- Managing Director, Deposit and Payment Risk ManagementCurrentMay 2015–Present
- SYKESCurrentAug 2012–Present· 14 yrs 2 mos
- Client Relations and OperationsCurrentAug 2012–Present
- Apr 2008–2012· 3 yrs 9 mos
- Senior Vice President and Chief Credit OfficerApr 2008–2012
- 2005–2008· 3 yrs
- Vice President Risk Management2005–2008
- 2002–2003· 1 yr
- Finance2002–2003
- 1998–2002· 4 yrs
- Vice President, Finance1998–2002
- 1991–2001· 10 yrs
- Vice President, Finance1991–2001
- 1988–1993· 5 yrs
- Manager, Finance1988–1993
Education
Bachelor of Science
Business
University of Colorado Boulder