Executive Overview
Dinesh Rao has over 35yrs of diverse experience in IT services Industry. In his current role he is Executive Vice President and Global Head of Enterprise Application Services responsible for global P&L of over $2.3 Billion and 30000 employees. He has been involved in solving complex business and technology challenges for global enterprises. He has been engaged with Global enterprises in the domain of Retail, CPG and Logistics (RCL) vertical for over 22+ years. Grew Infosys RCL Vertical from $70 MUSD to $1.3 BUSD over 11+ years. He is Member of Board on Fluido, wholly owned Infosys subsidiary.As Global head of EAS service, he is responsible for SAP Economy, Oracle Economy, Supply Chain Management, Enterprise Integration Landscape and Enterprise Cloud Application services. He has led large Merchandising transformations, Point of Service, E-Commerce, Omni-Channel, WMS, Strategy development and implementation of Private Label business across some of the large global retailers successfully and brings in deep domain knowledge in Retail. Being in industry since the inception, has been one of pioneers of Global Delivery model, he has been instrumental in leading the service innovations over years. He has partnered with large global CXO in transforming the IT operations & bringing down Operation cost with innovative service model deployed globally, Automation, Transformation of legacy landscapes, Process Automation & business transformation. He has actively partnered with many global Captives in building very successful partnership. Has led multi-cultural teams.Dinesh is President & Chairs ‘UDAYA’ a charity organization working in the field of Education & Health for the needy in the society.Areas of Expertise: RCL Domain Knowledge, Service Innovations, Manage Global CXO relationships, Offshore outsourcing, Business/IT consulting, Package Implementation Services, Shared Services, Business Development, structuring large/complex engagements
Career Timeline
- InfosysCurrentOct 1990–Present· 35 yrs 11 mos
- Chief Delivery OfficerCurrent2022–Present
- Executive Vice President & Global Head Enterprise Application Services2019–Dec 2021
- Senior Vice President Global Head Enterprise Application Services & Infosys DigitalJul 2015–Apr 2016
- Senior Vice President, Golbal Head Enterprise Application Services,Apr 2015–Dec 2018
- Senior Vice President, Global head of Service Delivery Retail, CPG and Logistics2014–Mar 2015
- Senior Vice President & Global Head of Business IT Services for Energy, Telco, Utilities, & Services2012–2014
- Vice President and Head of Global Delivery Retail, CPG and Logistics2008–Dec 2011
- Vice President and Global Head of Service Delivery Resource, Energy and Utilities2007–Dec 2007
- Associate Vice President and Global Head of Delivery Retail, CPG, Logistics2004–Dec 2006
- Senior Delivery Manager and Head of Service Delivery for Apparel and Fashion Retalier2002–Dec 2003
- Program Manager & Account Manager1992–Dec 2001
- Developer - Development of Core Banking ProductOct 1990–Dec 1991
Education
BE
Computer Science
University of Mysore