Dontá Wilson

Dontá Wilson

Chief Consumer and Small Business Banking Officer and Member of the Truist Operating Council

Truist

View LinkedIn Profile
Experience30+ Years
LevelCXO

Executive Overview

As chief consumer and small business banking officer and member of the Operating Council for Truist Financial Corporation, I have the privilege of leading more than 20,000 purpose-driven teammates who are responsible for 55% of the company’s revenue and are committed to building better lives and communities by serving our retail, premier, and small business clients through our core deposit and loan products, also including mortgage, auto, credit card, as well as our national consumer lending businesses: LightStream, Dealer Financial Services, Regional Acceptance Corporation, Sheffield Financial, and Service Finance Company. In addition, I am fortunate to lead our consumer capital markets, enterprise marketing, and digital and client experience teams. As the enterprise leader for consumer AI implementation, I have led the deployment 16 scaled use cases that generate tens of millions in revenue and cost efficiencies while strengthening our risk discipline and supporting the underwriting of billions in credit decisions. Having first joined Truist’s Executive Leadership Team in 2016, my more than 30-year career at Truist spans both consumer and wholesale segments in increasingly senior leadership positions, which include leading teams in global services and enterprise operations, Truist Ventures (corporate development investments), enterprise communication, CRA/Community Development, and leading our Truist Foundation. I’ve also had the privilege of spending most of my career guiding teams through acquisitions such as the historic Truist merger of equals in 2019. In addition to being a proud Truist teammate, I’m an alumnus of the University of North Carolina at Charlotte, where I serve as chairman on the Trustee Board, and an alumnus of the University of Maryland where I received my MBA. I’m also a member of Sigma Pi Phi (Boulé) and Kappa Alpha Psi, Inc. It’s been an honor to be named one of Savoy’s Top Black Executives every year since 2016, Digital Banker of the Year by American Banker in 2021, and be a member of Global 50/World 50. I’m also grateful to have the opportunity to serve on the board of directors for Signet Jewelers (NYSE: SIG), the world’s largest retailer of diamond jewelry.

Career Timeline

Professional employment history
  • TruistCurrent
    Dec 2019–Present· 6 yrs 9 mos
    • Chief Consumer and Small Business Banking Officer, Member of the Truist Operating CouncilCurrent
      Nov 2023–Present
    • Chief Retail and Small Business Banking Officer and Member of Truist Executive Leadership Team
      Mar 2022–Nov 2023
    • Chief Digital & Client Experience Officer and Member of Truist Executive Leadership Team
      Dec 2019–Mar 2022
  • Oct 1995–Dec 2019· 24 yrs 2 mos
    • Chief Digital, Client Experience & Marketing Officer & Member of BB&T’s Executive Management Team
      Nov 2018–Dec 2019
    • Chief Client Experience Officer & Member of BB&T's Executive Management Team
      Aug 2016–Nov 2018
    • Group/State President-Georgia
      2015–Aug 2016
    • Group/State President-Alabama
      Aug 2009–Dec 2014
    • Regional President of Northern Virginia (Battlefield Region)
      Jun 2005–Aug 2009
    • Area Executive/Senior Vice President
      Oct 2003–Jun 2005
    • Regional Business Banking Manager
      Jun 2002–Oct 2003
    • Various other roles: Accounting, Financial Center Leader, Business Banker, Retail City Executive
      Oct 1995–Jun 2002

Education

Tuck Executive Program

Business Administration, Management and Operations

Dartmouth College

Master of Business Administration (MBA)

Finance, General

University of Maryland

Graduate of Banking

Truist Banking School

Wake Forest University

B.S.B.A.

Business Administration and Management, General

University of North Carolina at Charlotte

Executive Relationship Map

Reports To
Dontá Wilson
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
LoansCommercial LendingRisk ManagementMarketing StrategyPortfolio ManagementCredit AnalysisSmall Business LendingMortgage BankingMortgage LendingPrivate BankingStrategic ThinkingExecutive ManagementPublic RelationsUnderwritingCreditCommercial BankingBankingRetail BankingIT StrategyCredit Risk