Dr. Sumit Mitra

Dr. Sumit Mitra

Chief Executive Officer I Non Executive Director I World’s Best GBS | AI Evangelist | Top 100 most influential person in UK 2026

The OmnisolIndia

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Experience25+ Years

Executive Overview

I bring 26 years to experience in sales, strategy, organisation turnaround as CEO of Tesco Business Solutions, I lead a 5,000+ strong global team spanning five countries. My work focuses on creating a human-led, AI-powered, and value-driven organization, leveraging expertise in Finance, People Management, Property, Commercial Operations, Data Science, and Product Management. Together, we enable Tesco’s Retail, Wholesale, Mobile, and Banking businesses to achieve enterprise productivity, stronger controls, enhanced experiences, and sustainable growth. As Chairman and Founder of OmniSol since November 2025, I have been dedicated to transforming proven operational excellence into advanced, intelligent retail solutions. By combining Tesco’s deep retail expertise with innovative technologies and scalable models, we empower global retailers to enhance productivity, improve decision-making, and unlock long-term growth. My broader leadership extends to board roles at Booker Group, Trent Hypermarket, and SSON, where I contribute to shaping the future of retail and global business services.Prior to joining Tesco, I spent 16 years at BT in a series of global leadership roles spanning strategy, transformation, sales, and commercial management. I led organisation strategy and transformation, managed some of BT’s largest global contracts, and played a key role in driving growth across international markets. I then conceived, built, and scaled BT’s Global Business Services organisation from the ground up, establishing operations across nine countries and creating a high-performing organisation of more than 12,000 permanent colleagues. This transformation laid the foundations for one of the most respected GBS organisations in the industry.

Career Timeline

Professional employment history
  • Nov 2025–Present· 10 mos
    • Chairman and MDCurrent
      Nov 2025–Present
  • BookerCurrent
    Sep 2019–Present· 7 yrs
    • Member, Board of DirectorsCurrent
      Sep 2019–Present
    • Board MemberCurrent
      Feb 2019–Present
  • SSONCurrent
    Nov 2018–Present· 7 yrs 10 mos
    • Global Advisory Board MemberCurrent
      Nov 2018–Present
  • TescoCurrent
    Sep 2017–Present· 9 yrs
    • Chief Executive Officer, Tesco Business Solutions and Tesco IndiaCurrent
      Sep 2017–Present
  • Aug 2018–Dec 2022· 4 yrs 4 mos
    • Advisory Board
      Aug 2018–Dec 2022
  • Jun 2001–Aug 2017· 16 yrs 2 mos
    • Managing Director, Global Business Services, Board member BT in India
      Sep 2014–Aug 2017
    • Executive Vice President Global Contract & Commercial management
      Dec 2010–Aug 2014
    • Director Corporate Strategy, Global Services
      Nov 2009–Dec 2010
    • GM Global Outsourcing & Go To Market
      Sep 2007–Nov 2009
    • Business Director, Retail Sector, Global Services
      Dec 2005–Sep 2007
    • Client Partner, Retail, Banking and Insurance
      May 2003–Dec 2005
    • Business Consultant: Banking & Healthcare
      Jun 2001–May 2003

Education

International directors program

Board

INSEAD

Doctor of Philosophy - PhD

Business Administration and Management, General

Kalinga University, Raipur

Global Strategic management

International strategy

Harvard Business School

MBA

Abertay University

Doctorate of excellence (Honoris Causa)

Young Scientists University

FCMI

The Chartered Institute of Management

Bachelor of Medical Science

University of Dundee

Executive Relationship Map

Reports To
Dr. Sumit Mitra
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

Verified Contact Information
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Skills & Expertise

20 of 20 skills
Service DeliveryChange ManagementOffshoringManagementTelecommunicationsCustomer EngagementBusiness Change ManagementBusiness ManagementBusiness turnaroundBusiness TransformationStrategyPeople ManagementClient EngagementOutsourcingService ManagementManaged ServicesPerformance ManagementStart-upsTeam ManagementIT Strategy