Enrique Avila

International senior technology and operations executive. Leading technology and organizational transformations to deliver excellent customer experiences, operational and risk efficiencies and revenue generation, impacting the culture and the bottom line of the organization. Addressing business challenges and growth opportunities through a combination of people development, alternative and innovative technologies, organizational structures, and agile ways of working. Technology and operational innovations at the service of the customer. Among the first to implement the agile principles, practices and tooling for the delivery of banking products, improving cycle times, increasing efficiency and employee engagement; delivered one of the richest customer interaction platforms with leading edge technologies, and introducing continuous improvements across the organization to achieve sustainable cost efficiencies of +5% YoY, while maturing KYC/AML domains and significantly reducing cyber fraud losses. Areas of expertise ▪ Business and IT strategy ▪ Cybersecurity ▪ Technology and innovation ▪ Digital transformation ▪ Banking operations ▪ Non financial risk