Experience32+ Years
LevelCXO
Career Timeline
- OktaCurrent2016–Present· 10 yrs 8 mos
- President and Chief Operating OfficerCurrentFeb 2025–Present
- President, Customer Experience & Communications2024–Feb 2025
- Chief Customer Officer2020–Feb 2024
- Senior Vice President, Customer First2016–2020
- 2019–2025· 6 yrs
- Member, Board of Directors2020–2025
- Advisor2019–2020
- 2014–2016· 2 yrs
- Head of Global Customer Success, Talent Solutions2014–2016
- 2002–2013· 11 yrs
- Senior Vice President, Customers for Life, Marketing Cloud and Data.com2011–2013
- Vice President, Customers for Life, Products & Marketing2010–2011
- Vice President, Worldwide Training & Certification2006–2010
- Vice President, Global Services2002–2006
- 1999–2002· 3 yrs
- Vice President, Presales Engineering, Global Services, Customer Support1999–2002
- 1997–1999· 2 yrs
- Director Solutions Architecture1997–1999
- 1994–1997· 3 yrs
- various roles Software Engineering, Management, Sales1994–1997
Education
MS
Computer Science
Stanford University
BS
Economics & Computer Science
Georgetown UniversityExecutive Relationship Map
Reports To
Eric Kelleher
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Product ManagementDirect SalesCRMSaaSMarketing StrategyMarketing AutomationPaaSGo-to-market StrategySolution SellingSales EnablementCloud ComputingStrategic PlanningStrategic PartnershipsDemand GenerationP&L OwnershipLead GenerationProfessional ServicesSalesforce.comEnterprise SoftwareBusiness Development