Erik Roen

Erik Roen

Senior Vice President & CIO: Claim at Travelers

Travelers•West Hartford, Connecticut, United States

View LinkedIn Profile
Experience30+ Years
LevelCXO

Executive Overview

As the current Senior Vice President and Chief Information Officer of Claim Technology & Claim Business Intelligence & Analytics at Travelers, I am responsible for enabling technology and analytic capabilities to support our claim organization. In doing so, we deliver on the Travelers Promise to take care of our customers, agents and employees, ensuring we are there when they need us most. I have been blessed to work under the umbrella for almost 25 years. During that time, my career has advanced from Underwriting and Finance to Analytics and Technology. An interesting path indeed, but one that has been continuously supported by various leaders, team members and departments – all that encouraged my development and put trust in my abilities. I stay at Travelers because I believe in the mission & purpose of the company, which is to take care of our customers, communities and each other and I stay for the deep respect and care I have for the people. If you feel the same way I do about excellence, innovation and providing an environment for individuals to grow personally and professionally, I encourage you to learn more about career opportunities on our team. Travelers is truly a special place and I am honored to be a part of the Travelers family.

Career Timeline

Professional employment history
  • TravelersCurrent
    May 2003–Present· 23 yrs 5 mos
    • Senior Vice President and Chief Information Officer, ClaimsCurrent
      Aug 2019–Present
    • Senior Vice President, Business Intelligence and Analytics
      Feb 2016–Oct 2025
    • Vice President, Business Intelligence and Analytics, Claims
      Mar 2011–Oct 2025
    • Vice President of Business Intelligence: Middle Market & First Party
      Dec 2008–Mar 2011
    • 2 VP and Financial Officer - Risk Control
      May 2003–Dec 2009
  • Feb 1998–Feb 2003· 5 yrs
    • Manager - Financial Management Leadership Development Program
      2000–Feb 2003
    • Project Manager - Personal Insurance Call Center Operations
      Feb 1998–Dec 1999
  • Aug 1996–1998· 1 yr 5 mos
    • Account Executive
      Aug 1996–1998

Education

MBA

Finance & MIS

University of Connecticut School of Business

BA

Economics

Wheaton College

Executive Relationship Map

Reports To
Erik Roen
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

Verified Contact Information
Email & Direct Dial
Org Chart & Reporting Lines
Buying Committee Insights
AI-Powered Account Mapping

Skills & Expertise

18 of 18 skills
Business IntelligenceAnalyticsProperty & Casualty InsuranceReinsuranceCasualty InsuranceClaimCasualtyProfessional LiabilityGeneral InsuranceRisk ManagementCognosFinanceData WarehousingCommercial InsuranceCommercial LinesInsuranceUnderwritingClaims Management