Erik Roen
Senior Vice President & CIO: Claim at Travelers
Travelers•West Hartford, Connecticut, United States
View LinkedIn ProfileExecutive Overview
As the current Senior Vice President and Chief Information Officer of Claim Technology & Claim Business Intelligence & Analytics at Travelers, I am responsible for enabling technology and analytic capabilities to support our claim organization. In doing so, we deliver on the Travelers Promise to take care of our customers, agents and employees, ensuring we are there when they need us most. I have been blessed to work under the umbrella for almost 25 years. During that time, my career has advanced from Underwriting and Finance to Analytics and Technology. An interesting path indeed, but one that has been continuously supported by various leaders, team members and departments – all that encouraged my development and put trust in my abilities. I stay at Travelers because I believe in the mission & purpose of the company, which is to take care of our customers, communities and each other and I stay for the deep respect and care I have for the people. If you feel the same way I do about excellence, innovation and providing an environment for individuals to grow personally and professionally, I encourage you to learn more about career opportunities on our team. Travelers is truly a special place and I am honored to be a part of the Travelers family.
Career Timeline
- TravelersCurrentMay 2003–Present· 23 yrs 5 mos
- Senior Vice President and Chief Information Officer, ClaimsCurrentAug 2019–Present
- Senior Vice President, Business Intelligence and AnalyticsFeb 2016–Oct 2025
- Vice President, Business Intelligence and Analytics, ClaimsMar 2011–Oct 2025
- Vice President of Business Intelligence: Middle Market & First PartyDec 2008–Mar 2011
- 2 VP and Financial Officer - Risk ControlMay 2003–Dec 2009
- Feb 1998–Feb 2003· 5 yrs
- Manager - Financial Management Leadership Development Program2000–Feb 2003
- Project Manager - Personal Insurance Call Center OperationsFeb 1998–Dec 1999
- Aug 1996–1998· 1 yr 5 mos
- Account ExecutiveAug 1996–1998
Education
MBA
Finance & MIS
University of Connecticut School of BusinessBA
Economics
Wheaton College