Farrah Lakhani
Transformational Business & Operations Leader | CEO/COO | Keynote Speaker | Driving AI enabled Growth, Innovation & Operational Excellence Across Technology, SaaS and Financial Services | Board Advisor
Uber .•New York, United States
View LinkedIn ProfileExecutive Overview
As a global tech leader, I have spent over two decades driving large-scale transformation across technology, SaaS, AI, and platform businesses — building, scaling, and modernizing organizations that define the future of business. Currently serving as Managing Director of Global GTM Strategy, Planning & Operations at Uber, I oversee strategy and operations powering ~$45B in annual revenue across Mobility, Delivery, and platform businesses. My focus: building scalable systems, shaping AI-enabled infrastructure, and operationalizing growth at a global scale to accelerate revenue growth to 20%+. Previously, as Global Head of Sales Strategy & Operations at Amazon Web Services (AWS), I was the strategic COO to a $100B global business, leading a global 500+ person organization to redefine global go-to-market strategy and innovating planning and forecasting systems through AI- and ML-driven insights. Prior to AWS, I launched the U.S. business for OakNorth as a GM, scaling it from inception to $30M in revenue in under 2 years. Earlier in my career, I spent 10+ years advising FinTech/Financial Services CEOs and Boards on M&A and capital strategy as an investment banker, primarily at J.P. Morgan. My strategic leadership is rooted in execution — aligning strategy, product, and operations to enable growth, agility, and sustained performance. I’m deeply committed to building high-performing, mission-driven teams, advancing inclusive leadership, and leveraging technology responsibly to create meaningful, scalable impact. Outside of work, I serve as an active member of C200, Chief, and as a mentor to emerging leaders. I am also a frequent guest lecturer on Tech and Entrepreneurship at Columbia Business School. Specialties: Executive Leadership | Operational Excellence | Business Transformation | GTM Strategy | AI & Digital Innovation | P&L Leadership | Growth Strategy | Board Advisory | M&A & Capital Strategy | SaaS | Platform Ecosystems
Career Timeline
- Uber .Current2025–Present· 1 yr 8 mos
- Managing Director, Global Strategy, Planning and OperationsCurrent2025–Present
- Feb 2021–2025· 3 yrs 11 mos
- Head of Global Sales Strategy and OpsApr 2024–2025
- Head of Worldwide Sales Planning and StrategyFeb 2022–Jul 2024
- Senior Manager, Information TechnologyFeb 2021–Feb 2022
- Nov 2018–Nov 2020· 2 yrs
- Director, Growth OperationsNov 2018–Nov 2020
- Apr 2014–Oct 2018· 4 yrs 6 mos
- Executive Director, Investment Banking2017–Oct 2018
- Vice President, Investment BankingApr 2014–2017
- Aug 2010–Mar 2014· 3 yrs 7 mos
- Associate Director, Financial Institutions GroupAug 2010–Mar 2014
- Sep 2009–May 2010· 8 mos
- Associate DirectorSep 2009–May 2010
- Jul 2007–May 2009· 1 yr 10 mos
- Private Equity AssociateJul 2007–May 2009
- Jul 2005–Jul 2007· 2 yrs
- Investment Banking Analyst, Financial Institutions GroupJul 2005–Jul 2007
Education
MBA
Finance
Columbia Business SchoolB.A. Economics & Mathematics
Economics
Hamilton College