Felicity Joslin
People & Culture Executive | Business Partner | Organisational Psychologist
Latitude Financial Services•Melbourne, Victoria, Australia
View LinkedIn ProfileExecutive Overview
A thoughtful and commercially astute People & Culture Executive with a proven track record working within complex, changing and fast paced organisations in Australia and internationally. Known for creating and implementing forward-thinking people and culture initiatives that drive exceptional business outcomes. Passionate about people and customer experience and believe this occurs when people feel safe and empowered to perform at their best; leaders role-model the desired culture; diversity of experience and thought is highly valued, and true collaboration occurs across business areas. The formative part of my career was spent as an Organisational Psychologist in academia and professional services, focusing on organisational design, culture and change, psychological assessment, capability development, and counselling. For the past 15 years, I have worked within Human Resources focusing on business partnering, strategy development, workplace relations, organisational design, business transformation, culture & leadership, talent management, diversity & inclusion, learning & development, people analytics, HR technology, employee experience and engagement. Partnering closely with Board of Directors, CEOs and Executive Teams, specific roles have included Executive People & Culture, Consumer Banking, General Manager, Talent, Leadership & Culture, Head of People Assessment, Analytics & Insights, Head of Talent Management, Global Head of Learning & Development and HR Business Partner. Most recently I have been operating as an external consultant, offering HR services to high growth, digital organisations (Afterpay, The Iconic, The Global Fashion Group). I have a Doctorate in Industrial & Organisational Psychology from The University of Melbourne and am a member of the Australian Psychological Society. My critical competences are * Commercial Acumen * Strategic and Operational HR Expertise * Culture and Business Transformation * Change Management * Organisational/Operating Model Design * Project Delivery * Leadership and Development * Business Partnership/Stakeholder Management * People Analytics * Coaching/Mentoring
Career Timeline
- Latitude Financial ServicesCurrentAug 2023–Present· 3 yrs 1 mo
- Chief People OfficerCurrentAug 2023–Present
- Mar 2022–Jun 2023· 1 yr 3 mos
- General Manager, People, Culture & Communication (ASX:WES)Mar 2022–Jun 2023
- Nov 2021–Feb 2022· 3 mos
- General Manager, People & Culture (ASX:WES)Nov 2021–Feb 2022
- Jun 2021–Nov 2021· 5 mos
- Director Strategic InitiativesJun 2021–Nov 2021
- 2021–Nov 2021· 10 mos
- Director - People & Culture2021–Nov 2021
- 2021–Apr 2021· 3 mos
- VP, People & Culture APAC (ASX:APT)2021–Apr 2021
- Oct 2009–Dec 2020· 11 yrs 2 mos
- General Manager People & Culture, Consumer Banking (ASX:NAB)Dec 2019–Dec 2020
- General Manager, Talent, Leadership & CultureApr 2018–Dec 2019
- Head of People Assessment, Analytics & InsightsAug 2016–Mar 2018
- Head of Talent ManagementJul 2014–Jul 2016
- Manager, Talent & ResourcingOct 2009–Jun 2014
- 2006–Sep 2009· 3 yrs 8 mos
- Global Learning & Development Manager (NYSE: IVZ)May 2008–Sep 2009
- Business Partner, Human Resources2006–May 2008
- Jun 2003–Jun 2005· 2 yrs
- Lecturer - The Department of ManagementJun 2003–Jun 2005
- Nov 2002–Aug 2005· 2 yrs 9 mos
- Organisational Change & Development ConsultantNov 2002–Aug 2005
Education
Executive Development - Talent Management Institute
University of North Carolina at Chapel HillFinance for Non-Finance Managers
Australian Institute of ManagementDoctor of Psychology
Industrial & Organisational
University of MelbournePostgradulate Diploma
Psychology
Swinburne University of TechnologyBachelor
Arts
University of Melbourne