Greg Fancher
EVP & Chief Information Technology Officer at PetSmart
PetSmart•Scottsdale, Arizona, United States
View LinkedIn ProfileExecutive Overview
Greg is an innovative executive with 25 years of international experience in restaurant & retail industries; a deep understanding of retail, private label, supply chain & quick service restaurant business processes; and experience leading organizations of 300+ people and $150M+ IT budgets. His expertise in developing/executing enterprise-wide application change initiatives; transforming tech organizations; building high performance cultures; developing/promoting internal talent; and recruiting/integrating strong leadership teams informs all his work. As CIO at Taco Bell, Greg developed, funded & delivered an IT strategy for business growth. Leading digital innovation, he doubled transaction value, improved the company’s image and enhanced the customer experience with an industry first mobile ecommerce solution. He transformed the IT function through new leadership, improved processes; enhanced data security & improved service levels. Before Taco Bell, Greg was the IT Director for Supply Chain, Business Intelligence, Mobile & Enterprise Architecture at lululemon athletica. Greg built/grew high performing IT teams to support the company’s doubling to $1.4Bn in sales in 2 years. He led a team that defined/planned/delivered the supply chain IT strategy; created strategy/roadmap and organization to deliver mobile applications for stores, employees & guests; established/developed/led the enterprise architecture function; and enabled entry into China and Europe with an international growth IT strategy. Earlier, as IT Sr Director at the GAP, Greg led enterprise data warehouse & business intelligence; supported Banana Republic’s brand introduction to Europe as lead architect and ultimately program leader; provided 1st-ever end-to-end merchandising/ retailing/financial system; and enabled company’s strong introduction into China.
Career Timeline
- PetSmartCurrent2023–Present· 3 yrs 10 mos
- Executive Vice President, Chief Information and Technology OfficerCurrent2023–Present
- 2018–2023· 5 yrs
- SVP & Chief Technology Officer2020–2023
- Senior Vice President, Chief Information Officer2018–2020
- 2013–2017· 4 yrs
- Chief Information Officer2013–2017
- 2011–2013· 2 yrs
- Director IT - Supply Chain, Business Intelligence, Mobile & Enterprise Architecture2011–2013
- 2007–2011· 4 yrs
- Senior Director2007–2011
- 2000–2006· 6 yrs
- Head, Enterprise Architecture2003–2006
- Senior Manager - Data Warehousing2000–2003
- 1997–1999· 2 yrs
- Analyst, IT Development1997–1999
Education
MSBA
Business Information Computing Systems
San Francisco State UniversityBA
Economics
Colgate University