Greg Fancher

Greg Fancher

EVP & Chief Information Technology Officer at PetSmart

PetSmart•Scottsdale, Arizona, United States

View LinkedIn Profile
Experience29+ Years
LevelCXO

Executive Overview

Greg is an innovative executive with 25 years of international experience in restaurant & retail industries; a deep understanding of retail, private label, supply chain & quick service restaurant business processes; and experience leading organizations of 300+ people and $150M+ IT budgets. His expertise in developing/executing enterprise-wide application change initiatives; transforming tech organizations; building high performance cultures; developing/promoting internal talent; and recruiting/integrating strong leadership teams informs all his work. As CIO at Taco Bell, Greg developed, funded & delivered an IT strategy for business growth. Leading digital innovation, he doubled transaction value, improved the company’s image and enhanced the customer experience with an industry first mobile ecommerce solution. He transformed the IT function through new leadership, improved processes; enhanced data security & improved service levels. Before Taco Bell, Greg was the IT Director for Supply Chain, Business Intelligence, Mobile & Enterprise Architecture at lululemon athletica. Greg built/grew high performing IT teams to support the company’s doubling to $1.4Bn in sales in 2 years. He led a team that defined/planned/delivered the supply chain IT strategy; created strategy/roadmap and organization to deliver mobile applications for stores, employees & guests; established/developed/led the enterprise architecture function; and enabled entry into China and Europe with an international growth IT strategy. Earlier, as IT Sr Director at the GAP, Greg led enterprise data warehouse & business intelligence; supported Banana Republic’s brand introduction to Europe as lead architect and ultimately program leader; provided 1st-ever end-to-end merchandising/ retailing/financial system; and enabled company’s strong introduction into China.

Career Timeline

Professional employment history
  • PetSmartCurrent
    2023–Present· 3 yrs 10 mos
    • Executive Vice President, Chief Information and Technology OfficerCurrent
      2023–Present
  • 2018–2023· 5 yrs
    • SVP & Chief Technology Officer
      2020–2023
    • Senior Vice President, Chief Information Officer
      2018–2020
  • 2013–2017· 4 yrs
    • Chief Information Officer
      2013–2017
  • 2011–2013· 2 yrs
    • Director IT - Supply Chain, Business Intelligence, Mobile & Enterprise Architecture
      2011–2013
  • 2007–2011· 4 yrs
    • Senior Director
      2007–2011
  • 2000–2006· 6 yrs
    • Head, Enterprise Architecture
      2003–2006
    • Senior Manager - Data Warehousing
      2000–2003
  • 1997–1999· 2 yrs
    • Analyst, IT Development
      1997–1999

Education

MSBA

Business Information Computing Systems

San Francisco State University

BA

Economics

Colgate University

Executive Relationship Map

Reports To
Greg Fancher
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Enterprise ArchitectureBusiness IntelligenceBusiness ProcessLeadershipVendor ManagementE-commerceMaster Data ManagementSDLCBusiness Process ImprovementBusiness AnalysisData WarehousingProgram ManagementConsultingStrategyStrategic PlanningCross-functional Team LeadershipRetailEnterprise SoftwareIntegrationIT Strategy