Steve Hagerman
Customer Experience | IT Strategy | Architecture | Artificial Intelligence | Open Banking
Truist•Charlotte Metro, United States
View LinkedIn ProfileExperience32+ Years
LevelCXO
Career Timeline
- TruistCurrentOct 2024–Present· 2 yrs
- Chief Information OfficerCurrentOct 2024–Present
- Sep 2022–Aug 2024· 1 yr 11 mos
- Member, Board of DirectorsSep 2022–Aug 2024
- Aug 2019–Oct 2024· 5 yrs 2 mos
- CIO Consumer TechnologyApr 2023–Oct 2024
- Chief Technology Officer2022–Apr 2023
- Technology FellowDec 2021–Oct 2024
- Head of Consumer Lending Technology at Wells FargoAug 2019–2022
- 2002–Aug 2019· 17 yrs 7 mos
- Head of Home Lending Originations Technology2018–Aug 2019
- Head of Customer Service Operations Technology2016–2018
- Head of Performance, Monitoring, Capacity, and Infrastructure Development2015–2016
- Distinguished EngineerMay 2013–Aug 2019
- Head of Consumer Branch and ATM Infrastructure2007–2015
- Director, Engineering2002–2007
- May 2000–Mar 2002· 1 yr 10 mos
- Lead Systems EngineerMay 2000–Mar 2002
- 1999–May 2000· 1 yr 4 mos
- Senior Engineer, Systems1999–May 2000
- 1994–1999· 5 yrs
- Intelligence Systems Chief1994–1999
Education
Bachelor of Applied Science - BASc
Franklin University
Chief Technology Officer Program
Wharton Executive EducationExecutive Relationship Map
Reports To
Steve Hagerman
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Enterprise ArchitectureSoftware DevelopmentChange ManagementInfrastructureIT ManagementLeadershipSaaSRisk ManagementSDLCBusiness AnalysisProgram ManagementCloud ComputingEnterprise SoftwareStart-upsProcess ImprovementIntegrationDisaster RecoveryITILData CenterIT Strategy