Harish Sharma C L

Harish Sharma C L

Chief Business Officer (CBO) @ Toyota Financial Services India (TFSIN) | Business, Digital & People Transformation Leader | CXO Journey @ TFSIN (CIO / CDO / CISO) | GCC Setup in BFSI / Financial Services

Toyota Financial Services IndiaBengaluru, Karnataka, India

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Experience24+ Years
LevelCXO

Executive Overview

CXO-level Business & Technology Leader with over two decades of experience across banking, financial services, technology & global captive operations. Brings deep enterprise exposure across business growth, digital strategy, people transformation, governance & large-scale technology modernisation including stewardship of multi-million-dollar programs, high-value lending portfolios & leading large teams. Experience spans leading multi-country application & platform build-outs & steering complex transformation programs across India, APAC & Australia. Successfully built/ scaled up Operations, Tech Infrastructure & Capabilities in GCC & NBFC setups. As part of the early/founding team at ANZ Support Services India & Toyota Financial Services India (TFSIN) contributed to enterprise build-out, capability development & digital modernisation. Took on successive CXO mandates at TFSIN across Technology, Security, Digital, Human Capital & Business leadership, shaping a unified understanding of Strategy, Operations, Governance & Org Performance. Recognised for a multi-contextual leadership style suited to steering critical mandates across established regulated enterprises, fast-scaling businesses, new GCCs & entrepreneurial ecosystems. Known for foresight and institution-building capability, shaping enterprise-wide structures, teams & operating models that enable sustainable growth, scale & long-term resilience. Well regarded for aligning global governance structures with agile execution models, strengthening operational resilience across multi-country environments & anchoring transformation with board-level maturity. Experience includes working closely with board level committees, contributing to business & digital transformation, governance, policy design, CSR oversight & regulatory compliance aligned with RBI, Companies Act & global enterprise frameworks. Has partnered extensively with Independent Directors & senior leadership teams to align technology architecture, risk practices, people strategy & business priorities. Featured in industry forums & publications including Enterprise IT World, ET CIO, Big CIO Show & BFSI Leadership Summit and a multi-year honouree in the CIO Powerlist. Invited to speak at leading technology and management institutes on digital transformation, cyber resilience & leadership agility. Specialties: Enterprise Build-Out & Transformation | Digital & Tech Leadership | Business Growth & Strategic Leadership | People & Org Transformation | Cybersecurity & Governance | Cross-Border Program Delivery & PMO Leadership

Career Timeline

Professional employment history
  • 2012–Present· 14 yrs 8 mos
    • Chief Business OfficerCurrent
      Apr 2024–Present
    • Chief Information and Digital Officer
      May 2023–Apr 2024
    • Chief Information Officer (CIO), Chief Human Resource Officer (CHRO)
      2021–May 2023
    • Group Vice President and Head - HR, IT and Admin
      Apr 2016–2021
    • Vice President and Head - HR, IT & Administration
      May 2015–Mar 2016
    • Vice President and Head - Information Technology
      2012–Apr 2015
  • Nov 2001–2012· 10 yrs 2 mos
    • Head - Project Central Bangalore
      May 2011–2012
    • Senior Manager, Project Management Office
      Jun 2010–May 2011
    • Portfolio Information Manager
      May 2009–May 2010
    • Project Manager, Information Technology
      Jun 2007–May 2009
    • Development Team Leader
      Nov 2006–May 2007
    • Application Development, Testing & Support roles
      Nov 2001–Oct 2006

Education

Executive Course in Strategic Human Resource Management (SHRM)

Strategic Human Resource Management (SHRM)

Indian Institute of Management Ahmedabad

Master of Business Administration

Technology Management

Chifley Business School

Bachelor of Engineering

Mechanical Engineering

University of Mysore

Executive Relationship Map

Reports To
Harish Sharma C L
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

20 of 20 skills
Attention to DetailBuilding TrustBudget AnalysisCustomer ValueBusiness PlanningTeam CohesionExecutive VisibilityBusiness ConsultingChargebacksSecurityStrategic PlanningOperating ModelsTechnical ArchitectureTechnical SalesAnalytic Problem SolvingCustomer SatisfactionBuild Strong RelationshipsSales LeadershipOperational StrategyBudget Development