Hena Shamim Jalil

Hena Shamim Jalil

Chief Digital & Innovation Officer (CDIO) | Non-executive @HMLR|Technology & Digital Board Advisor|Cyber.AI.Digital Transformation

BT Group•London, England, United Kingdom

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Experience14+ Years
LevelCXO

Executive Overview

Hena is a technologist and currently the Chief Digital & Information Officer at BT Business. Previous to this, she has held numerous Chief Information Officer roles at BT Group and Openreach. In her current role she is accountable for Digital transformation, Technology strategy and execution for driving improved customer experiences and business growth. Prior to that she has worked within Energy and Retail industries through consultancies like Accenture and LogicaCMG. Hena Jalil also joined HM Land Registry as Non-Executive Board Member in 2025. She is an Engineering graduate and holds an MBA from Warwick University.

Career Timeline

Professional employment history
  • Feb 2025–Present· 1 yr 8 mos
    • Non-Executive Board MemberCurrent
      Feb 2025–Present
  • BT GroupCurrent
    Aug 2021–Present· 5 yrs 2 mos
    • Managing Director, Business DigitalCurrent
      Oct 2024–Present
    • Managing Director, Business CIO
      Apr 2023–Sep 2024
    • Managing Director, Global CIO
      Aug 2021–Apr 2023
  • Jun 2018–Aug 2021· 3 yrs 2 mos
    • Director - IT, Digital & Data
      Jun 2018–Aug 2021
  • Jul 2012–Jun 2018· 5 yrs 11 mos
    • Director, Service Improvement CIO - BT Business
      Oct 2015–Jun 2018
    • GM CIO SME Volume & Field Sales
      May 2015–Oct 2015
    • GM Head of Delivery - BT Business Core & Ventures
      Jul 2012–Apr 2015

Education

Master of Business Administration (MBA)

Strategy, Finance

University of Warwick - Warwick Business School

Bachelor of Engineering (BEng)

BIT

Executive Relationship Map

Reports To
Hena Shamim Jalil
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Change ManagementProject ManagementAgile MethodologiesScrumTeam LeadershipManagementTelecommunicationsMobile DevicesBusiness AnalysisPMOSoftware Project ManagementBusiness TransformationSolution ArchitectureStakeholder ManagementStrategyOutsourcingBusiness StrategyProject DeliveryProject Portfolio ManagementIT Strategy