Experience20+ Years
LevelCXO
Executive Overview
+15 years of professional industrial experience in Etisalat UAE. Has led the implementation of key strategic projects and initiatives such as transformation programs which focused on maximizing business revenues, minimizing operational costs and boosting customer experience.
Career Timeline
- e&CurrentDec 2012–Present· 13 yrs 9 mos
- Chief Transformation OfficerCurrentNov 2021–Present
- Senior Vice President - Business Transformation (Consumer & Journeys)Dec 2020–Nov 2021
- Vice President – Corporate Quality & ExcellenceNov 2017–Nov 2020
- Vice President - Business Transformation & Performance ImprovementsNov 2015–Nov 2017
- Senior Director Business Transformation ProgramsDec 2012–Oct 2015
- Sep 2011–Nov 2012· 1 yr 2 mos
- Business Transformation OfficeSep 2011–Nov 2012
- Sep 2009–Sep 2011· 2 yrs
- Director - Mobile Network Operations, Etisalat UAESep 2009–Sep 2011
- May 2006–Sep 2009· 3 yrs 4 mos
- Sr. Manager - Mobile Network Operations2009–Sep 2009
- Manager - Mobile Operation & Maintenance Center-RadioMay 2007–Dec 2008
- Engineer - Operation & Maintenance Center-RadioMay 2006–Apr 2007
Education
Executive Education
Disruptive Leadership
UC Berkeley Executive EducationExecutive Program
Oxford Blockchain Strategy Programme
Saïd Business School, University of OxfordExecutive Program
Educational Leadership and Administration
Saïd Business School, University of OxfordMaster's degree
Systems Managment
American University of SharjahMaster of Science - MS
American University of SharjahBachelor's degree
Computer Engineering
American University of SharjahExecutive Relationship Map
Reports To
Humaid AlAjmani
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer
Skills & Expertise
Project ManagementTeam LeadershipBusiness ProcessProject PlanningLean ManufacturingProject EngineeringVendor ManagementManagementTelecommunicationsPMPAnalysisBusiness TransformationStrategyStrategic PlanningData AnalysisOutsourcingProject Portfolio ManagementBusiness DevelopmentCustomer SatisfactionOperations Management