Executive Overview
Highly focused executive with a consistent track record of successful delivery. Expertise in shared service strategy and execution. Proven Track Record in: • Organisational strategy formulation and execution • Creation and implementation of complex transformation programmes (PRINCE2 accredited) • Leading a large multi-disciplined organisation with a culturally diverse global team • Global organisation design and implementation • Formulating and managing budgets in excess of £90m • Leading business improvement initiatives across an organisation (Six Sigma accredited) • Supplier management and negotiation at executive level • P&L management (£15m pa), new business sales £190m TOV • Building and managing executive level relationship with clients and partners
Career Timeline
- TescoCurrentDec 2024–Present· 1 yr 10 mos
- Chief Operating Officer, Tesco Business SolutionsCurrentDec 2024–Present
- Aug 2005–Dec 2024· 19 yrs 4 mos
- Director, Service Excellence & TransformationJun 2023–Dec 2024
- Director, Global Design & Delivery (Interim)Dec 2022–Jun 2023
- Director, Transformation2021–Jun 2023
- Vice President, Contract Delivery ServicesJul 2017–2021
- Vice President, GBS Customer Experience, Strategy & TransformationJul 2015–Jul 2017
- Director, Business Assurance & TransformationJun 2012–Jul 2015
- Head of Service DeliveryMay 2010–Jun 2012
- UK Global Sourcing LeadNov 2007–May 2010
- Business DirectorAug 2005–Nov 2007