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James Harrison

James Harrison

Managing Director, Consumer Channels at Lloyds Banking Group

Lloyds Banking Group - Consumer Relationships•London Area, United Kingdom

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Experience17+ Years
LevelCXO

Career Timeline

Professional employment history
  • Lloyds Banking Group - Consumer RelationshipsCurrent
    Nov 2025–Present· 10 mos
    • Director, Consumer ChannelsCurrent
      Nov 2025–Present
  • Lloyds Banking Group
    Sep 2009–2026· 16 yrs 4 mos
    • Personal Banking Director
      Nov 2023–2026
    • Customer Services Planning & Performance Director
      Nov 2020–Nov 2023
    • Head of Retail Performance and Business Development
      Feb 2020–Nov 2020
    • Head of Remote Advice and Robotics
      Jun 2018–Feb 2020
    • Head of Call Planning
      Sep 2016–Jun 2018
    • Head, Business Improvement
      2016–Sep 2016
    • Senior Manager, Telephone Banking Strategy
      Nov 2014–2016
    • Senior Manager, Private Banking Relationship Management
      Jul 2013–Nov 2014
    • Executive Assistant to Wealth Managing Director
      Jun 2012–Jul 2013
    • Strategic Development Global Private Banking
      Mar 2011–Jun 2012
    • Graduate Leadership Programme
      Sep 2009–Mar 2011

Executive Relationship Map

Reports To
James Harrison
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

15 of 15 skills
Project ManagementRelationship ManagementGovernanceRisk ManagementManagementProcurementBusiness TransformationStakeholder ManagementStrategyFinancial ServicesBusiness StrategyProject DeliveryStakeholder EngagementBankingRetail Banking