Janaki Kumar
Managing Director | Chief Design Officer, Global Banking at JPMorgan Chase & Co.
Design Executive Council•Palo Alto, California, United States
View LinkedIn ProfileExecutive Overview
Janaki is a thought-leader in design-led innovation in the enterprise. She is committed to delivering award-winning products and services that help businesses transform the way they work. She is a proven leader in building, coaching and inspiring high performance design teams, leveraging design-thinking, customer empathy, and co-innovation. Janaki was named a Women of Influence by the Silicon Valley Business Journal in 2016. She is an active writer and speaker on Innovation and design. She is the co-author of Gamification at Work – Designing Engaging Business Software. She was a speaker at a TEDx conference in 2014. She is a co-instructor at Stanford’s Graduate School Business LEAD course on Customer Experience Design: A Neuroscience Perspective. She has guest-lectured at Stanford d.school, Carnegie Mellon University and San Jose State University. She is the inventor on over 20 patents. She has a Masters in Information Systems from Boston University, and attended the Executive Leadership Program at Stanford University.
Career Timeline
- Design Executive CouncilCurrentSep 2024–Present· 2 yrs 1 mo
- Founding MemberCurrentSep 2024–Present
- JPMorganChaseCurrentJun 2018–Present· 8 yrs 4 mos
- Managing Director, Chief Design Officer, Commercial BankCurrentJun 2018–Present
- Nov 2015–Jun 2018· 2 yrs 7 mos
- Board of DirectorsNov 2015–Jun 2018
- Aug 2015–Dec 2022· 7 yrs 4 mos
- Stanford LEAD Co-Instructor: Customer Experience Design, a Neuroscience perspectiveAug 2015–Dec 2022
- 2001–Jun 2018· 17 yrs 5 mos
- VP, Design Evangelist, Office of the Chief Design Officer2018–Jun 2018
- VP, Head of Design and Co-Innovation Center, America2013–Jun 2018
- Senior Director, User ExperienceJul 2010–2013
- Director, GRC UX Design Team2007–Jul 2010
- Manager, Application Design Palo altoDec 2005–2007
- Principal Interaction Designer, Ux Standards and GuidelinesMay 2005–Nov 2005
- Manager, CRM User Productivity2004–May 2005
- Senior Interaction Designer, my SAP CRM2001–2004
- 2000–2001· 1 yr
- Senior Interaction Designer, User Experience Group2000–2001
- 1998–2000· 2 yrs
- UI Developer, Electronic Commerce (SRM)1998–2000
- 1994–1998· 4 yrs
- Senior Software Engineer, Web Development Group1994–1998
- 1993–1994· 1 yr
- Senior Software Engineer1993–1994
- 1991–1993· 2 yrs
- Programmer Analyst1991–1993
Education
Executive Leadership
Stanford University Graduate School of BusinessMaster of Science - MS
Management Information Systems
Boston UniversityMasters
Business/Commerce, Finance
Madurai Kamaraj UniversityDiploma
Computer Systems Analysis / Programming
National Institute of Information Technology