Jeff Lang

Forward-thinking IT professional with demonstrated success in providing exceptional data center technical solutions and implementation coupled with extraordinary customer service to both internal and external customers; demonstrated expertise in managing high-visibility and time-critical projects in demanding environments. • Insightful, influential communicator with superior interpersonal skills; skilled in translating complex technical solutions into understandable business terms. • Accomplished in driving software and hardware data center upgrade initiatives and modernizing systems to support business goals. • Champion of customer service, focused on improving customer/user requirements; renowned as the “go-to” person for application support and development. • Problem solver with a penchant for mitigating end user issues; responds quickly to product inquiries and ensuring positive customer experiences. • Champion of organizational and staff development with demonstrated experience in cultivating relationships and motivating talented teams forward to excellence. Specialties: Data Center Operations, Infrastructure, Systems Development