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Jennifer Charters

Jennifer Charters

EVP & Chief Information Officer, Lincoln Financial

Lincoln Financial•Radnor, Pennsylvania, United States

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Experience32+ Years
LevelCXO

Executive Overview

I am an information technology executive and chief information officer experienced in transforming technology organizations into high performing teams that drive strategic business value. Experienced in banking, insurance, and telecommunications industries. Interested in participating in corporate boards.

Career Timeline

Professional employment history
  • Lincoln FinancialCurrent
    Nov 2024–Present· 1 yr 10 mos
    • Executive Vice President and Chief Information OfficerCurrent
      Nov 2024–Present
  • Flagstar Bank
    Jun 2018–Aug 2024· 6 yrs 2 mos
    • Chief Information Officer
      Jun 2018–Aug 2024
  • Ally
    Jun 2006–Jun 2018· 12 yrs
    • Chief Information Officer, Corporate Technology
      2016–Jun 2018
    • IT Sr. Director, Risk, Audit, and Compliance
      Oct 2014–Dec 2015
    • Director, IT Planning and Support
      2014–Oct 2014
    • Executive Director HR and Payroll Transformation Program
      Dec 2012–2014
    • Technology Executive Dealer eCommerce
      Nov 2010–Dec 2012
    • Technology Executive Corporate Shared Services
      Jun 2006–Nov 2010
  • Accenture
    Jun 1994–Jun 2006· 12 yrs
    • Senior Manager, Information Technology
      Jun 1994–Jun 2006

Education

MBA

Business Administration and Management, General

University of Michigan - Stephen M. Ross School of Business

B.S.

Computer Science

Michigan State University

Executive Relationship Map

Reports To
Jennifer Charters
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Enterprise ArchitectureOffshoringBusiness Relationship ManagementIdentity ManagementAgile MethodologiesBusiness ProcessLeadershipVendor ManagementManagementPortfolio ManagementSDLCBusiness Process ImprovementPMPBusiness AnalysisPMORequirements GatheringOutsourcingProject Portfolio ManagementBusiness Process Re-engineeringIT Strategy