Jennifer Buonopane
Global Business Operations Executive
Northern Trust•Boston, Massachusetts, United States
View LinkedIn ProfileExecutive Overview
As a Business Operations Executive I am passionate about transformation and creating inclusive cultures that focus on employee development / engagement + performance excellence. I believe that change creates opportunity, and that the core of transformation is simplification. Change is not easy, but it is necessary for and fundamental to growth. Over my career I have designed and implemented multiple large-scale and global infrastructures, front-to-back, for assorted product-sets; delivered over $50 million in expense reductions; and launched numerous employee-oriented initiatives and engagement programs, achieving a personal Net Promoter Score that beat division averages by 31% and corporate averages by 67%. I have the reputation for getting results - skilled in translating broad strategic intent into tactical plans with evidence of execution. I achieve these results by optimizing the combination of people, technology, and control to deliver on both large-scale initiatives and ongoing programs of continuous improvement. My leadership style is one where I build high performing teams – providing them with the environment and resources to excel; empowering them; and affording them with ongoing opportunities to develop and be promoted. Through coaching and mentoring I focus on continuous improvement.
Career Timeline
- Northern TrustCurrentJul 2022–Present· 4 yrs 3 mos
- Chief Operating Officer, GFS North AmericaCurrentJul 2022–Present
- 2004–Mar 2022· 18 yrs 2 mos
- Senior Managing Director, Global Head, Derivative & Loan ServicesJul 2019–Mar 2022
- Global Markets (SSGM), Chief Operating Officer (COO)Nov 2015–Jul 2019
- Global Markets (SSGM,) Global Head, Client Service Support and Middle OfficeMar 2014–Nov 2015
- Global Markets (SSGM), Global Head, Transformation2012–Mar 2014
- Global Head, FX & Derivative Operations + US head – Broker/Dealer Operations2010–2012
- US Investor Services – Program Management Office2008–2010
- Senior Managing Director Investors Bank and Trust: Chief of Staff, Global Fund Services2006–2008
- Global Head, Investors Bank & Trust-Treasury & Wire Transfer Operations2004–2006
Education
Bachelor of Science - BS
Business Administration
Wagner College