Jennifer Buonopane

Jennifer Buonopane

Global Business Operations Executive

Northern Trust•Boston, Massachusetts, United States

View LinkedIn Profile
Experience22+ Years
LevelCXO

Executive Overview

As a Business Operations Executive I am passionate about transformation and creating inclusive cultures that focus on employee development / engagement + performance excellence. I believe that change creates opportunity, and that the core of transformation is simplification. Change is not easy, but it is necessary for and fundamental to growth. Over my career I have designed and implemented multiple large-scale and global infrastructures, front-to-back, for assorted product-sets; delivered over $50 million in expense reductions; and launched numerous employee-oriented initiatives and engagement programs, achieving a personal Net Promoter Score that beat division averages by 31% and corporate averages by 67%. I have the reputation for getting results - skilled in translating broad strategic intent into tactical plans with evidence of execution. I achieve these results by optimizing the combination of people, technology, and control to deliver on both large-scale initiatives and ongoing programs of continuous improvement. My leadership style is one where I build high performing teams – providing them with the environment and resources to excel; empowering them; and affording them with ongoing opportunities to develop and be promoted. Through coaching and mentoring I focus on continuous improvement.

Career Timeline

Professional employment history
  • Jul 2022–Present· 4 yrs 3 mos
    • Chief Operating Officer, GFS North AmericaCurrent
      Jul 2022–Present
  • 2004–Mar 2022· 18 yrs 2 mos
    • Senior Managing Director, Global Head, Derivative & Loan Services
      Jul 2019–Mar 2022
    • Global Markets (SSGM), Chief Operating Officer (COO)
      Nov 2015–Jul 2019
    • Global Markets (SSGM,) Global Head, Client Service Support and Middle Office
      Mar 2014–Nov 2015
    • Global Markets (SSGM), Global Head, Transformation
      2012–Mar 2014
    • Global Head, FX & Derivative Operations + US head – Broker/Dealer Operations
      2010–2012
    • US Investor Services – Program Management Office
      2008–2010
    • Senior Managing Director Investors Bank and Trust: Chief of Staff, Global Fund Services
      2006–2008
    • Global Head, Investors Bank & Trust-Treasury & Wire Transfer Operations
      2004–2006

Education

Bachelor of Science - BS

Business Administration

Wagner College

Executive Relationship Map

Reports To
Jennifer Buonopane
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

22 of 22 skills
Project ManagementRelationship BuildingClient OnboardingCommunicationTeam BuildingInternal AuditsBusiness EthicsBusiness TransformationExecutive ReportingStrategic PlanningOperational Risk ManagementProcess ControlInterpersonal SkillsCultural TransformationProgramme GovernanceStrategic ThinkingCapital MarketsBoard of DirectorsControl DesignOperations ManagementFraud InvestigationsBusiness Process Design