JW

Jenny Wood

Enabling teams to deliver aspirational strategies through transformational ways of working supported by a breadth of technology and operational experience.

Technology Business Management (TBM) Council•United Kingdom

View LinkedIn Profile
Experience23+ Years
LevelLeadership

Executive Overview

I am the Group CIO for Skipton Group before this I was the COO for Digital X within NatWest, and have worked for global corporates in the Financial Services and Telecoms across the UK and Australia. I have led significant transformations focused on creating value through customer delivery, cost reduction, mergers and divestments. Passionate about the importance of Technology delivering value I am the co-chair of the Technology Business Management Advisory Board for EMEA and play an active role in developing diverse technology talent.

Career Timeline

Professional employment history
  • May 2024–Present· 2 yrs 5 mos
    • Chief Information Officer, GroupCurrent
      May 2024–Present
  • Sep 2017–Present· 9 yrs 1 mo
    • Member, Executive Advisory BoardCurrent
      Sep 2017–Present
  • Dec 2018–May 2024· 5 yrs 5 mos
    • Director Strategy, Transformation and Architecture, Digital X
      Jun 2023–May 2024
    • Chief Operating Officer, Digital X
      Dec 2018–Jun 2023
  • Apr 2016–Nov 2018· 2 yrs 7 mos
    • Head of Performance and Business Management (COO of IT)
      Apr 2016–Nov 2018
  • Sep 2011–Feb 2016· 4 yrs 5 mos
    • Director, Simplicity
      Apr 2014–Feb 2016
    • Director, Products and IT Enablement (Divisional CIO)
      Aug 2012–Apr 2014
    • Director IT, Business and Product (Divisional CIO)
      Sep 2011–Aug 2012
  • 2011–Sep 2011· 8 mos
    • Board Member - Competitive Carriers Coalition
      2011–Sep 2011
  • 2007–Sep 2011· 4 yrs 8 mos
    • General Manager Customer Services and HR
      Apr 2009–Sep 2011
    • General Manager Customer Services
      Nov 2007–Apr 2009
    • Head of Systems Integration
      Jul 2007–Nov 2007
    • Head of IT Billing
      2007–Jul 2007
  • Sep 2003–Mar 2006· 2 yrs 6 mos
    • Head of Commerce Solutions
      Jun 2004–Mar 2006
    • Head, Information Technology
      Sep 2003–Jun 2004
  • Dec 2002–Sep 2003· 9 mos
    • IT Stream Lead, Call Centres & Client Management
      Dec 2002–Sep 2003

Education

Executive Program

Singularity University

Master

Business (IT Management)

University of Technology Sydney

Bachelor

Information Technology

University of Technology Sydney

Executive Relationship Map

Reports To
Jenny Wood
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Business Relationship ManagementRegulatory AffairsProduct DevelopmentBusiness ProcessCRMDigital TransformationCustomer Service OperationsBusiness Process ImprovementSales ManagementCustomer Operations ManagementBusiness TransformationBusiness IntegrationBusiness StrategyIT OperationsProgramme DeliveryProblem ManagementBudgetsAgile TransformationTechnology Strategy and ArchitectureTechnology Business Management