Juan Perez

Juan Perez is a seasoned technology executive, board member, and advisor with deep expertise in enterprise transformation, digital strategy, governance, and operational excellence. He currently serves as a Senior Advisor at Oliver Wyman and on the boards of public and private companies.Most recently, Juan was Executive Vice President and Chief Information Officer at Salesforce, where he led Global IT, Global Business Services, Data & Analytics, and Transformation. He oversaw more than 4,000 professionals and advanced Salesforce’s digital strategy, scalability, and integration of acquired businesses. His teams implemented an enterprise data strategy, portfolio management capabilities, a modern ERP platform, next-generation HCM system, enhanced cybersecurity, and process reengineering programs. He helped establish and lead Salesforce’s AI Council, guiding responsible AI adoption, and later served as a CIO Advisor.Prior to Salesforce, Juan spent more than 30 years at UPS, culminating as Chief Information and Engineering Officer and a member of the Executive Leadership Team. He led more than 25,000 technology, engineering, maintenance, and operations professionals and managed a budget exceeding $8 billion. His scope included global technology, engineering, logistics systems, airline systems, automation, infrastructure, facilities engineering, and automotive operations. Juan helped modernize UPS through automation, AI, analytics, and logistics capabilities that improved productivity, service quality, and customer experience. He is the inventor or co-inventor of 20+ logistics and operational technology patents.Juan serves on the boards of Wabtec Corporation, AIG, and Nexcess, a One Equity portfolio company. He previously served seven years on the board of The Hershey Company, where he chaired the Governance Committee. He serves on USC’s Industrial and Systems Engineering advisory board and is a part-time professor at Georgia Tech teaching IT project management.Juan is a two-time Global ORBIE CIO of the Year Award recipient, winning in 2018 at UPS and again in 2024 at Salesforce. Honors include the Forbes CIO Innovation Award, Distinguished Mexican Abroad Award, Héctor P. García Legacy Award, and USC Latino Alumni Visionary Award. A USC endowed scholarship for Hispanic students was established in his name.Juan holds B.S. and M.S. degrees from USC in Industrial and Systems Engineering and Computer and Manufacturing Engineering. He is a Senior Member of IISE, has served as an ABET program evaluator, and is a trustee of the Annie E. Casey Foundation.