Karyn Stetz

As a CHRO known for pairing business and talent strategies with operational excellence, I am often tapped to ignite growth and drive results surrounding major corporate transformations. This has resulted in a collection of experiences ranging from supporting technology evolutions and new product launches to startup initiatives, global organizational restructurings, culture/talent transformations, and M&A transactions. Whatever I am engaged in, I make it a point to prioritize the employee and customer experience, be a present leader, and collaborate at all levels – from front-line to C-Suite. ✦ STRATEGY + PLAN DEVELOPMENT | Respected leader with extensive HR management responsibilities and tenure at Verizon navigating through change and disruption. Widely involved in designing executive compensation and benefits programs, developing comprehensive labor strategies as well as authoring global responses to geo-political matters. ✦ TRANSFORMATION + CHANGE MANAGEMENT | Supported business and talent transformations through organizational shakeups, M&A/integrations, market disruptions, and beyond. Additionally proved instrumental to HR tech evolution (led shift from Oracle/PeopleSoft to WorkDay) and core leadership changes (transitioned and onboarded 3 new CEOs and an external CTO). ✦ TALENT + CULTURE | Cultivates positive, inclusive, and collaborative environments that attract and retain top talent. Integral to launching Verizon’s first Organization Health Index survey, reimagining performance and succession planning as well as creating a WorkForward program to support talent recruitment and development. ✦ EMPLOYEE + CUSTOMER JOURNEY | Leverages data science and market intelligence to design and deliver best in class employee and customer experiences. Highlights include managing annual compensation and workforce planning for 30,000+ employees, leading global outsourcing of 3,400 customer service resources, and upskilling Verizon’s workforce to enable 5G technology evolution.