Kate Gibson

Kate Gibson

High impact strategic, customer-focused, principled leader. Builds & inspires engaged & diverse teams that deliver.

Chief Executive Women (CEW)

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Experience31+ Years
LevelStaff

Executive Overview

Over 25 years leadership experience in banking and financial services and strategy consulting. Experience includes home loans, credit cards, personal loans, transaction and savings deposit accounts, insurance. Known for ability to deal with complexity at strategic and operational level; track record of delivery and building engaged high performing teams; highly effective communicator. Passionate about building diverse teams to solve challenging problems that improve people’s lives. KEY ACHIEVEMENTS: Track record of delivering strong commercial outcomes in complex businesses Built strong positive cultures & highly engaged, diverse & high performing teams Consistently delivered innovative, purpose-driven solutions for customers Transformed risk cultures & addressed risk gaps in multiple businesses Provided leadership that enabled successful delivery of large-scale IT projects LEADERSHIP STRENGTHS: Inspirational and energising leader Strategic thinker, can manage significant complexity Unquestionable integrity with courage to challenge Prodigious curiosity and engaged listener Calm, considered, broad thinking pragmatist KNOWN AND RESPECTED FOR: Passion for customers Broad banking and financial services experience Compelling communicator to wide range of audiences Adaptability and flexibility Constructive regulatory engagement An experienced senior executive who has led growth businesses and turn arounds; led large, diverse and complex businesses; engaged with boards, regulators and other government stakeholders; and worked across multiple industries.

Career Timeline

Professional employment history
  • Dec 2023–Present· 2 yrs 9 mos
    • Chief Customer OfficerCurrent
      Jul 2024–Present
    • Chief Strategy Officer & PMO
      Dec 2023–Jul 2024
  • Sep 2021–Present· 5 yrs
    • MemberCurrent
      Sep 2021–Present
  • May 2023–Jul 2024· 1 yr 2 mos
    • Managing Director
      May 2023–Jul 2024
  • Dec 2016–Jun 2019· 2 yrs 6 mos
    • Non-Executive Director
      Dec 2016–Jun 2019
  • May 2008–Jun 2022· 14 yrs 1 mo
    • Managing Director, Consumer Banking
      Apr 2019–Jun 2022
    • Customer Operations Lead (Acting)
      Dec 2018–Mar 2019
    • General Manager (Tribe Lead), Home Lending
      Mar 2018–Dec 2018
    • Structure and Leadership Stream Lead, NWOW Program
      Jun 2017–Mar 2018
    • GM Small Business Banking
      Mar 2014–May 2017
    • GM Greater Melbourne Branch Network
      Nov 2011–Mar 2014
    • Chief of Staff to CEO Australia
      Aug 2009–Nov 2011
    • Head of Strategic Projects, Australia
      May 2008–Aug 2009
  • 2007–Jun 2007· 5 mos
    • Director, Building our Future Programme
      2007–Jun 2007
  • 1995–2008· 13 yrs
    • Principal
      1995–2008

Education

Business/Commerce, General

MIT Sloan School of Management

Company Directors Course

Governance

Australian Institute of Company Directors

Digitisation and Industrialisation

MIT Sloan School of Management

ANZ Senior Leaders Program, Guangzhou

Duke University

MBA

Business

Harvard Business School

B Sc

Genetics

University of Melbourne

Executive Relationship Map

Reports To
Kate Gibson
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
LoansStrategic LeadershipChange ManagementProject ManagementGovernanceRisk ManagementManagementBusiness Process ImprovementBusiness AnalysisBusiness TransformationStakeholder ManagementStrategyStrategic PlanningFinancial ServicesBusiness StrategyProject Portfolio ManagementLeadership DevelopmentCommercial BankingBankingRetail Banking