Kristin Erbacher

Kristin Erbacher

Chief Operating Officer, Middle Market P&C Broking, Commercial Risk at Aon | Insurance Brokerage, Broker Collaboration

Aon•Cleveland, Ohio, United States

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Experience36+ Years
LevelCXO

Executive Overview

At the helm of Aon's Strategic Solutions & Innovation for the Middle Market Practice, my focus is on delivering cutting-edge insurance solutions that safeguard our clients' interests. My role emphasizes the synthesis of insurance brokerage expertise with strategic innovation, ensuring comprehensive risk management for diverse clientele. Drawing from over four years of leadership within Aon, my approach combines a collaborative spirit with a commitment to excellence in service. Harnessing the power of teamwork, we've pioneered novel strategies that resonate with the dynamic needs of the middle market, positioning Aon as a trusted partner in the insurance landscape.

Career Timeline

Professional employment history
  • AonCurrent
    Aug 2013–Present· 13 yrs 2 mos
    • Chief Operating Officer, Middle Market, Commercial RiskCurrent
      May 2025–Present
    • Strategic Solutions & Innovation Leader, Middle Market Practice
      2022–May 2025
    • Middle Market Broking Leader
      Apr 2020–2022
    • Senior Vice President-Broker
      Aug 2013–2022
  • 2010–2010· 0 mos
    • OnLine Marketing Strategy
      2010–2010
  • Apr 1998–Aug 2013· 15 yrs 4 mos
    • NB Casualty Placement Leader
      Apr 2009–Jul 2011
    • Senior Vice President
      Apr 1998–Aug 2013
  • Apr 1998–Aug 2013· 15 yrs 4 mos
    • Client Manager
      Apr 1998–Aug 2013
  • Apr 1998–Aug 2013· 15 yrs 4 mos
    • NB Casualty Placement Leader
      Apr 2009–Jul 2011
    • Senior Vice President
      Apr 1998–Aug 2013
  • 1992–Apr 1998· 6 yrs 3 mos
    • Commercial Lines CSR
      1992–Apr 1998
  • Jun 1990–1992· 1 yr 7 mos
    • Personal Lines CSR
      Jun 1990–1992

Education

Bachelor of Business Administration - BBA & Finance

Finance, General

Cleveland State University

Executive Relationship Map

Reports To
Kristin Erbacher
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Workers CompensationProperty & Casualty InsuranceLiabilityDirectorsTeamworkCasualtyGeneral InsuranceRisk ManagementMarketing StrategyCustomer ServiceManagementUmbrella InsuranceCross-functional Team LeadershipBusiness StrategyCommercial InsuranceBrokersCommercial LinesInsuranceInsurance BrokerageDriving Results