Luis Uguina

Luis Uguina

Chief Digital Officer at Macquarie Bank

Black Dog InstituteSydney, New South Wales, Australia

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Experience34+ Years

Executive Overview

As an Innovation & Information Technology executive, my career has led me to specialise increasingly in the management of complex global multi-cultural projects and their staffs at international levels. Having diligently worked my way up through the ranks of IT over many years, I have experience in strategic forward-planning and methodical administration to deadlines (not to speak of crisis management where necessary). I firmly believe the use of modern leadership methods (through staff motivation and involvement in both decision-making and target-setting, clarity in communication, and easy personal inter-relations). Beginning my IT career in the entry-level position of Junior Network Operator working the overnight shift, I worked full-time at night while attending university part-time on the weekdays. I went on to manage technical teams, eventually leading a variety of IT functions, including support, development, networking & telecommunications, innovation, security, operations, help desk and project management. I have been involved in many diverse enterprise IT & innovation initiatives, including major systems development and deployment, platforms design, offshoring as well as internet, mobility, TV and app design, development and commercialisation. Through a balanced-finance approach I have saved my employers millions of dollars in technology spending while increasing service quality and creating new innovative products and services. I am extremely passionate about technology leadership and customer experience, consistently bringing innovation and creativity to large organisations. I currently lead the Digital Transformation Team at Macquarie. I live in Sydney, Australia with my wife and two children.

Career Timeline

Professional employment history
  • BoxCurrent
    Nov 2022–Present· 3 yrs 10 mos
    • Member of the Box.com Developer Platform CouncilCurrent
      Nov 2022–Present
  • Oct 2022–Present· 3 yrs 11 mos
    • Non Executive Board Member of Black Dog InstituteCurrent
      Oct 2022–Present
  • GoogleCurrent
    Apr 2022–Present· 4 yrs 5 mos
    • Member of the Google Cloud Financial Services Advisory BoardCurrent
      Apr 2022–Present
  • Nov 2014–Present· 11 yrs 10 mos
    • Chief Digital OfficerCurrent
      May 2016–Present
    • Head, Digital Transformation
      Nov 2014–May 2016
  • Nov 2007–Oct 2014· 6 yrs 11 mos
    • Head of Technology - Digital Banking
      Mar 2014–Oct 2014
    • Global Head of Remote Channels and New Digital Business
      Dec 2010–Mar 2014
    • Head of Remote Channels and Mobility
      Feb 2010–Dec 2010
    • Chief Mobility Officer
      Nov 2007–Feb 2010
  • Aug 2006–Oct 2007· 1 yr 2 mos
    • Chief Mobility Officer
      Aug 2006–Oct 2007
  • Mar 2000–Aug 2006· 6 yrs 5 mos
    • Innovation CTO
      Mar 2000–Aug 2006
  • 1992–2000· 8 yrs
    • Electronic Channels
      1992–2000

Education

Stanford Executive Program

Executive MBA

Stanford University Graduate School of Business

Executive Relationship Map

Reports To
Luis Uguina
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Product ManagementCRMLeadershipMobile TechnologyE-commerceManagementDigital StrategyMobile BankingMobile DevicesStrategyMobile PaymentsInternet BankingMobile ApplicationsBusiness StrategyStart-upsWeb 2.0Mobile InternetBankingIT StrategyProduct Innovation