Max Magni

Max Magni

EVP, Chief Customer and Digital Officer at Macy's

Macy's•New York, New York, United States

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Experience28+ Years
LevelCXO

Executive Overview

A senior strategy executive with a 20+ years track record of creating transformative value for consumer, retail, and leisure & entertainment companies. Clients span early stage through Fortune 100. As a seasoned CEO/Board counselor, consistently tapped to advise on profitable/ above-market growth, business turnaround, and globalization/international expansion. Over career, has been at the forefront of creating leading-edge capabilities for clients operating in both developed and emerging markets, including but not limited to: consumer-led growth, portfolio optimization, design & innovation, customer experience enhancement, revenue growth management, marketing efficiency for growth, end-to-end eCommerce/digital & analytics transformation, route-to-market optimization, sales effectiveness, and operating model redesign. Skilled at assessing and valuing acquisition targets and divestitures of all sizes across diverse geographies and partnering with international investors to transform the performance of struggling businesses, both incumbents and attackers. Extensive experience developing holistic growth strategies, executing performance improvement programs and optimizing operating models for clients on a global and market/region specific basis. Leader with a proven ability to execute for clients and their businesses in end-to-end delivery, negotiations/ partnerships with both internal and external stakeholders, and end-to-end process management. Worked extensively in North America, Latin America, Europe, the Middle East, and Asia, consulting for both multinationals and local champions.

Career Timeline

Professional employment history
  • Macy'sCurrent
    Aug 2023–Present· 3 yrs 3 mos
    • Executive Vice President, Chief Customer and Digital OfficerCurrent
      Aug 2023–Present
  • Sep 2003–Dec 2022· 19 yrs 3 mos
    • Senior Partner
      Jul 2014–Dec 2014
    • Partner
      2007–2008
    • Consultant, Associate
      Sep 2003–Dec 2006
  • Jul 2003–2016· 12 yrs 6 mos
    • Co-founder and CFO
      Jul 2003–2016
  • May 2002–Aug 2002· 3 mos
    • Intern, Summer
      May 2002–Aug 2002
  • Apr 2000–Jun 2001· 1 yr 2 mos
    • Business Analyst
      Apr 2000–Jun 2001
  • May 1999–Mar 2000· 10 mos
    • Tank Commander
      May 1999–Mar 2000
  • Sep 1998–Dec 1998· 3 mos
    • Summer Analyst
      Sep 1998–Dec 1998

Education

Master of Business Administration (M.B.A.)

Harvard Business School

Bachelor's degree

International Economics

Bocconi University Milan

Executive Relationship Map

Reports To
Max Magni
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

15 of 15 skills
Change ManagementComplexity ManagementRevenue Growth ManagementFragmented Trade ManagementBusiness PlanningEcommerceSales & MarketingManagement ConsultingKey Account ManagementStrategyBusiness DevelopmentConsumer & Shopper InsightsOmni-channel StrategyRoute-to-MarketPost Merger Management