Michael Messier

Mike serves as the US HP Store Sales Leader responsible for driving both SMB and direct-to-consumer (D2C) revenue and acquisition. He is responsible for US Consumer and SMB Call Centers as well as Private Stores, Marketplace, Affiliate, Chat and Employee Purchase Plan (EPP) delivery channels. Previously Mike was the Director of Personal Systems Inside Sales with responsibility for over 4 Billion in revenue and has won multiple awards as a District Sales Manager in both the Small and Medium Business and Public Sector space. His experience is in both Direct and Channel sales and he has designed and executed sales programs focused on solution selling in both the named account and acquisition arenas. Prior to HP Mike was involved in several start up operations. His first was as a Vice President with Bank of America where he built a highly successful Inbound/Outbound sales and service organization from the ground up. More recently Mike was with Prime Therapeutics (a subsidiary of Blue Cross/Blue Shield) where he served as a Business Analyst and Leadership Mentor for the start up mail order pharmacy. Mike has demonstrated success in organizational re-design and performance turnaround as evidenced by his results at Express Scripts, the Public Service Company of New Mexico, and SITEL. In each of those roles he was able to take under-performing sites/departments and make radical improvements in both performance and cost control within short amounts of time. Mike was responsible for the design, implementation and ongoing management of Work From Home and Interactive Video Agent programs when they they were considered cutting-edge concepts. In addition, he has been the recipient of the Quality New Mexico Pinon Award (based upon Malcolm Baldridge criteria) with two separate organizations. Specialties: Results Driven Business Leader, Sales and Sales leadership, Strategic Planning and Implementation, Operations Analysis and Management, Business Reorganization and/or Turnaround, Business Start Up, Business Development