Michelle Morgan

Michelle Morgan

Chief People Officer | Corporate Culture | Brand Experience | Strategy | Restaurant Operations

ZaxbysGeorgia

View LinkedIn Profile
Experience15+ Years
LevelCXO

Executive Overview

After more than 25 years of building a career in People leadership, I've learned that the most important part of any business is its people. Throughout my journey, I've had the privilege of serving as a strategic partner to executive teams, guiding organizations through transformation, and helping leaders unlock both personal and business growth. Today, as Chief People Officer, I lead People Services across HR, Talent Development & Training, Organizational Development, Corporate Communications and Franchisee Relations. My focus is on creating cultures where people can thrive, scale and contribute--while ensuring the business delivers strong results. Outside of work, I'm a lifelong learner, a proud wife & mom, and someone who believes in making every experience meaningful--whether at work, in the community, or with family.

Career Timeline

Professional employment history
  • ZaxbysCurrent
    Jun 2011–Present· 15 yrs 3 mos
    • Chief People OfficerCurrent
      May 2022–Present
    • Executive Vice President of Culture and Brand Experience
      Oct 2020–May 2022
    • Vice President, Operations
      Mar 2018–Oct 2020
    • Senior Director, Operations
      Feb 2017–Mar 2018
    • Director, Franchise Operations
      Apr 2015–Feb 2017
    • Manager, Business Development
      2012–Apr 2015
    • Operations Consultant Manager
      Jun 2011–Dec 2011

Education

Bachelor of Arts (B.A.)

Political Science

Georgia Southern University

Executive Relationship Map

Reports To
Michelle Morgan
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

18 of 18 skills
Food SafetyCustomer ServiceManagementTeam BuildingFranchisingFood ServiceSalesHospitality IndustryRestaurantsRestaurant ManagementStrategyStrategic PlanningProfitCateringP&LTrainingBusiness DevelopmentCustomer Satisfaction