Mindy Fortson

I serve as the Chief Operating Officer at Experian Health, where I lead the teams responsible for delivering end-to-end client success. My scope includes Implementation, Client Success, Support, Relationship Management, Sales Enablement, Client Training, and Upgrade Engineering. My focus is to ensure that every client interaction is grounded in operational excellence, measurable outcomes, and a deep commitment to improving the healthcare experience. I am known for building high-performing teams and fostering a culture of accountability, clarity, and impact. I believe in a people-first approach to leadership, blending analytical rigor with empathy to create meaningful momentum across the client lifecycle. Under my leadership, Experian Health has deepened its commitment to client-centric innovation, strengthened its Voice of the Client strategy, and consistently delivered results that align with both business growth and patient-focused outcomes.