Nagla Thabet, PhD
Chief Operating Officer - Insurance, Pensions and Investment @Lloyds Banking Group
Lloyds Banking Group - Insurance, Pensions & Investments (IP&I)•United Kingdom
View LinkedIn ProfileExperience25+ Years
LevelCXO
Executive Overview
A strategic senior executive with extensive experience in business and technology transformation in financial services and a proven track record of optimising business results whilst transforming customer experience and building and leading high performing teams. An academic-turned banker with a PhD in Computational Linguistics and research publications on the application of multivariate analysis and natural language processing tools to the study of languages.
Career Timeline
- Jul 2026–Present· 3 mos
- Chief Operating Officer, Insurance, Pensions and InvestmentsCurrentJul 2026–Present
- 2007–Jul 2026· 19 yrs 6 mos
- Director, Customer Services and Transformation, Insurance, Pensions and Investments, Chief Operating OfficeApr 2025–Jul 2026
- Director, Homes Retention and Business Platform LeadOct 2022–Jun 2026
- Mortgages Transformation Director, Retail DivisionJul 2021–Oct 2022
- Product Owner - Group TransformationMar 2018–Jul 2021
- Head of Joint Ventures - Motor FinanceNov 2014–Feb 2018
- Senior Product Manager, current accounts, Personal BankingSep 2013–Dec 2014
- Senior Strategy Manager, UK Wealth and InvestmentFeb 2013–Sep 2013
- Area Manager - Private Banking2012–2013
- Senior Branch Network Manager2007–2012
- Jun 2001–Jun 2003· 2 yrs
- University LecturerJun 2001–Jun 2003
Education
Executive MBA
Durham University
Doctor of Philosophy - PhD
Computational Linguistics
Newcastle UniversityBachelor of Arts - BA
English Language and Literature, General
Mansoura University
Master's degree
Linguistics
Minufiya UniversityExecutive Relationship Map
Reports To
Nagla Thabet, PhD
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer