Nicola Steele
From Crew Member in the ANZ business to leading the Global Operations Team as COO - what a sweet place to work.
Krispy Kreme•Charlotte, North Carolina, United States
View LinkedIn ProfileExecutive Overview
I am passionate about ensuring Krispy Kreme continues its mission of being the world’s most loved sweet treat and to be able to offer our team the same development and career opportunities that were afforded to me. My journey with Krispy Kreme began in 2006 when I joined as a Crew Member while pursuing my university studies. Since then, I've traversed through nearly every role within Krispy Kreme's operations, providing me with a deep understanding of our business's inner workings. This has afforded me the privilege of overseeing diverse departments, ranging from eCommerce to Property and full-fledged Operations. This unique experience has given me a holistic 360-degree perspective of the business landscape, all while keeping intact the memory of what it feels like to occupy various seats within the organisation. I aim to listen to our team’s personal, professional and community goals, working with them to unlock their dreams by setting goals that get them closer.
Career Timeline
- Krispy KremeCurrentMar 2025–Present· 1 yr 7 mos
- Chief Operating OfficerCurrentMar 2025–Present
- Feb 2011–Mar 2025· 14 yrs 1 mo
- CEO / PresidentSep 2023–Mar 2025
- Chief Operating OfficerMar 2022–Aug 2023
- Director, Retail2019–Feb 2022
- Head of Retail & DevelopmentJul 2015–Dec 2018
- National Operations Manager2014–Jun 2015
- Manager, Retail OperationsDec 2011–Dec 2013
- Victorian Operations ManagerFeb 2011–Nov 2011
- Oct 2006–Jun 2009· 2 yrs 8 mos
- Manager, Area2008–Jun 2009
- Manager, Retail OperationsJul 2007–Dec 2007
- Team Member, Restaurant OperationsOct 2006–Jun 2007
Education
Bachelor of Science (B.Sc.)
Psychology
Swinburne University of Technology