Pardha R.

Built, led teams distributed globally, in Enterprise software companies with specialization in SaaS application development for Data Analytics using various technologies. Delivered and operated SaaS applications in global Data Centers over Private and Public Clouds. Lead Data Science and Engineering to produce Machine Learning based models to generate insights and analytics. Achieved cross product Enterprise grade security, Scalability, Reliability and Quality with 99.9% SLAs and software gross margins over 82%. Managed right balance between Tech debt and Product roadmap to ensure feature innovation was conducted with Quality. Successfully conducted M&A including Tech, Product integrations, integration of acquired company employees for six acquisitions over 4 years. Played a key role in driving the integration strategy to support double digit growth in ACV. Worked with Customers and ISV/SI Partners in various industries and achieved successful adoption of solutions developed using Medallia products. Improved overall cost of ownership for Medallia customers by reducing cost of implementations and on-going maintenance. Optimized R&D budget to match customer demands while fulfilling the CEBITDA goals under ownership of Medallia by Private equity. Am motivated by challenges and opportunities in leading, guiding Engineering, Product and other organizations to find common goals while encouraging the diversity in thought and actions necessary to fulfill the company’s mission without compromising my Integrity or the culture of the company. I am a hands-on Engineering leader with a passion for hiring, motivating and nurturing strong teams and leaders to solve complex problems with focus on software gross margins and topline revenue with a focus on efficiency and quality. And I love engaging customers both in pre-sales and post-sales to ensure successful adoption of products we build. I am privileged to have led, learnt from smart and hard working people at large and medium Enterprise software companies over 27 years. Their trust and friendship made for an exciting career filled with challenging problems solved through collaboration across Sales, Services, Product and Engineering organizations, with integrity, loyalty, and a reasonable balance between feature development, CODB and Tech debt management. I like full ownership and accountability for continuous improvement of myself and my teams delivery through evaluation of operational metrics observed in the SaaS Cloud.