Patrick McMillan

For more than 20 years, I've had the opportunity to grow alongside the evolution of healthcare technology, from legacy systems and manual processes to cloud platforms, AI, and enterprise-scale digital transformation.Today, I serve as Executive Director of Digital Product at CVS Health, where I lead product strategy and transformation efforts focused on modernizing care management. My teams are responsible for driving large-scale platform initiatives that simplify complex workflows, improve operational efficiency, and create better experiences for the people delivering and receiving care.One of the most rewarding parts of my career has been helping organizations navigate change. Technology transformation is rarely about technology alone. Success comes from aligning people, processes, strategy, and execution around a shared vision. Whether consolidating legacy platforms, introducing new operating models, or leveraging AI to solve real business challenges, I am passionate about building solutions that create lasting value.I believe great product leadership sits at the intersection of business strategy, customer needs, and technology innovation. My role is to connect those worlds, helping teams move from ideas to outcomes while maintaining a relentless focus on impact.Areas of focus include:• Healthcare Transformation• Digital Product Leadership• Artificial Intelligence & Emerging Technologies• Salesforce Health Cloud• Care Management Modernization• Enterprise Platform Strategy• Product Operating Models• Organizational Change LeadershipWhat continues to motivate me is simple: solving meaningful problems, building exceptional teams, and creating technology that helps improve people's lives.I enjoy connecting with healthcare, product, and technology leaders who are passionate about innovation, transformation, and the future of digital health.