Prosonjit Basu
Chief CRM and Digital Officer at Home Credit India | Ex Bajaj Finance | Ex Allianz Partners | Ex GE Money
Home Credit India•Gurugram, Haryana
View LinkedIn ProfileExecutive Overview
With over 20 years of experience in the BFSI domain, including 10+ years in CXO roles, I have a strong track record of driving business transformation, scaling businesses and achieving profitability in both startups and large organizations. As part of the Executive Committee at Home Credit India, I am responsible for monetization of 18M+ customers and P&L management of the personal loan business. With strong breadth of experience across Business, Risk, Operations and Strategy, I thrive on innovation and problem-solving, blending leadership with a data-driven approach to create impactful financial solutions.
Career Timeline
- Home Credit IndiaCurrentOct 2018–Present· 7 yrs 11 mos
- Chief Customer Relationship Management and Digital OfficerCurrentMay 2023–Present
- Chief Strategy OfficerMar 2021–Apr 2023
- Head - Corporate Strategy and AlliancesOct 2018–Feb 2021
- Jul 2016–Oct 2018· 2 yrs 3 mos
- Head - Corporate Strategy and Business DevelopmentMay 2018–Oct 2018
- Business Head - Partner, Network Services BusinessFeb 2017–May 2018
- Head Strategy, Consumer BusinessJul 2016–Feb 2017
- 2009–Jul 2016· 7 yrs 6 mos
- Chief Operating Officer2013–Jul 2016
- Director - Strategic Initiatives and Quality, India and South East AsiaDec 2011–Dec 2012
- Head of Operations and NetworksAug 2009–Dec 2011
- Senior Manager, Underwriting & Business Analysis2009–Jul 2009
- Jun 2005–Dec 2008· 3 yrs 6 mos
- Manager, RiskSep 2007–Dec 2008
- Black BeltMay 2006–Aug 2007
- Trainee, ManagementJun 2005–Apr 2006
Education
PGDM
Indian Institute of Management, LucknowPGDM
Indian Institute of Management, Lucknow
Bachelor of Engineering
Computer Science
Osmania University