Rick Hall

Rick Hall

Chief Information Officer at Royal Canin a Division of Mars Inc. | Driving Digital & Process Transformation | St. Louis CIO Orbie Winner | National Finalist

Royal Canin•Greater St. Louis, United States

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Experience13+ Years
LevelCXO

Executive Overview

As the Chief Information Officer of Royal Canin North America, a division of Mars Petcare, I am responsible for defining and delivering the digital strategy and capabilities that enable our business growth and customer satisfaction. With over 20 years of experience in the consumer goods and services industry, I have led teams that find more efficient ways to enable capabilities through a product-based agile approach, inserting value quicker with priority. I am passionate about changing the narrative within various functions and levels of the organization that focuses on business capability model enablement and not systems, to help build the right strategy that then enables operational success. I also serve on multiple university boards and organizations, as well as teach classes in management, leadership, and Organizational Behavior at Lindenwood University. I am a Six Sigma Green Belt and a Dare to Lead trained executive, and I have been recognized as a St. Louis CIO ORBIE Award winner and National finalist for my leadership, innovation, and vision.

Career Timeline

Professional employment history
  • Apr 2023–Present· 3 yrs 6 mos
    • Advisory Board Member - MISM - Washington University McKelvy School of EngineeringCurrent
      Apr 2023–Present
  • Apr 2023–Present· 3 yrs 6 mos
    • Member Board of Directors - PresidentCurrent
      Apr 2023–Present
  • Sep 2021–Present· 5 yrs 1 mo
    • Honorary Executive AdvisorCurrent
      Sep 2021–Present
  • May 2019–Present· 7 yrs 5 mos
    • Advisory Board Member - CABI - Washington UniversityCurrent
      May 2019–Present
    • Advisory Board Member - University of Missouri School of Data Science and AnalyticsCurrent
      Sep 2018–Present
  • May 2017–Present· 9 yrs 5 mos
    • Chief Information Officer, North AmericaCurrent
      2021–Present
    • Vice President Digital / Business Effectiveness
      2019–2021
    • Chief Technology Officer - US
      May 2017–Dec 2018
  • Apr 2017–Present· 9 yrs 6 mos
    • Adjunct Staff - Plaster School of Business & Entrepreneurship (PSB&E)Current
      Nov 2019–Present
    • Adjunct Professor - Graduate Management Program / Undergraduate Studies (ADP School)
      Apr 2017–Nov 2019
  • Dec 2022–Dec 2025· 3 yrs
    • Chapter Chair - Board of Directors - St. Louis Inspire CIO
      Dec 2022–Dec 2025
  • Dec 2015–Dec 2016· 1 yr
    • Chief Operating Officer
      Dec 2015–Dec 2016
  • 2013–Dec 2015· 2 yrs 11 mos
    • Vice President Customer Care | Client Success | Business Services
      2013–Dec 2015

Education

MBA

Business Administration

Lindenwood University

BS - Mathematics

Evangel University

Executive Relationship Map

Reports To
Rick Hall
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

BizKonnect has mapped this leadership network including reporting hierarchies, peer connections, and cross-functional relationships.

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Skills & Expertise

20 of 20 skills
Product ManagementProject ManagementP&L ManagementBusiness Process Outsourcing (BPO)LeadershipSupply Chain OptimizationVendor ManagementE-commerceMaster Data ManagementBusiness AnalysisProgram ManagementBusiness Partnership - Customer Relationship ManagementStrategic PlanningProject Management Office (PMO)ERP TransformationCybersecurityCapability Maturity ModelingOrder Management TransformationProcess ImprovementIntegration