Robert Schwartz

Proven leader with 30 years of experience driving End User Support organizations. Provides solutions, services planning, design, development, delivery, and support for all End User Support areas including Service Desk, Local Office IT, Executive Support, AV/VC, and Output services. Accountable for quality, timeliness, effectiveness, and cost/benefit value of End User Support solutions and services. Identifies opportunities to leverage new technologies and processes to improve the end user experience and reduce costs. Provides executive sponsorship and leadership on global initiatives. Firmly committed to lifelong learning and continuous service improvement.