Sarajit Jha

Sarajit Jha

Chief – Enterprise IT & Digital CX at Tata Steel | TAS Alumnus | Specialized in Tech Governance, Operations & Corporate Strategy”

Tata Steel•Greater Kolkata Area, India

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Experience26+ Years
LevelCXO

Executive Overview

Sarajit has 25+ years experience in General Management, Strategy, Marketing , Business Development and Digital Transformation spanning multiple industries like Consumer Products, Steel and Technology sector. He is a part of the TAS - Leadership cadre of the Tata Group His expertise includes Artificial Intelligence, Business Development, Brand Strategy, Brand Migration, Technology Transformation, Change Management, Delivery Centre set up and Optimization, Acquisitions, New product development, Analytics and Customer Experience Sarajit was part of the team that migrated the Agni brand under Tata Tea. He has worked in setting up Alliance Coffee to introduce freeze dried coffee globally, acquisitions in Russia and was at the helm of erstwhile Tata Business Support Services which had over 30,000 employees He was associated with the Retail Value Management program that shaped the way Steel was sold in India more than 2 decades ago Sarajit set up the Analytics Centre of Excellence in Tata Steel and established the Reverse Mentoring program as part of the Digital Value Acceleration Team He helped architect a client facing IT team by setting up the Client Partner Structure in IT. He currently leads the Customer Experience Program that envisages converting all the existing platforms like Compass, Digeca and Aashiyana into an “Intelligent Front Door” concept Sarajit is a TBEM and DATOM certified assessor. He is the founding member of DX50 , India’s first Chief Digital Officer Forum. He is a member of the Data Advisory Board of ICC and Convenor of CII ICTE panel in Jharkhand He writes Golflessons, reflecting his passion for the game

Career Timeline

Professional employment history
  • Tata SteelCurrent
    Apr 2015–Present· 11 yrs 6 mos
    • Chief Enterprise IT and Digital Customer ExperienceCurrent
      Nov 2025–Present
    • Chief Business Transformation Services & Digital
      Jul 2022–Dec 2025
    • Chief Business Transformation & Digital Solutions
      Apr 2018–Jun 2022
    • Chief Digital Value Acceleration
      May 2016–Mar 2018
    • Chief Corporate Strategy
      Apr 2015–Apr 2016
  • Oct 2012–Mar 2015· 2 yrs 5 mos
    • Chief Operating Officer & Interim MD
      Oct 2012–Mar 2015
  • Jul 2009–Oct 2012· 3 yrs 3 mos
    • Commercial Director - Russia
      Jul 2009–Oct 2012
  • Oct 2006–Jun 2009· 2 yrs 8 mos
    • Chief Operating Officer
      Oct 2006–Jun 2009
  • Sep 2004–Sep 2006· 2 yrs
    • Manager, Marketing
      Sep 2004–Sep 2006
  • Sep 2001–Sep 2004· 3 yrs
    • Senior Manager- Facilitator Top in Marketing
      Dec 2002–Sep 2004
    • Manager, Planning and Strategy
      Sep 2001–Dec 2002
  • Jun 2000–Dec 2001· 1 yr 6 mos
    • TAS Probationer
      Jun 2000–Dec 2001

Education

Masters in Business Administration

Business Management

Xavier Institute of Management(XIM Bhubaneswar)

Bachelor of Science (hons)

economics

Qwen

Bachelor of Science

Economics

University of Calcutta

Executive Relationship Map

Reports To
Sarajit Jha
Vice Chair & President
Chief Financial Officer
Chief Technology Officer
Chief Operating Officer

Executive Network Preview

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Skills & Expertise

16 of 16 skills
Change ManagementAnalyticsLeadershipManagementBusiness PlanningMergers & AcquisitionsBusiness Transformationtalent gate-بوابة المواهبStrategyBusiness StrategyArtificial Intelligence (AI)Competitive AnalysisExecutive CoachingStart-upsBusiness DevelopmentTeam Management